[Remote] Dynamics 365 Project Manager - Managed Services at AIP Connect

Remote

AIP Connect Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Manufacturing, Technology, Microsoft PartnerIndustries

Requirements

  • More than 5 years of experience directly managing ERP and/or CRM deployments (Dynamics 365 a plus)
  • Experience with CRM and ERP implementation methodology across all phases of Diagnosis, Analysis, Design, Development, Deployment and Operation
  • Understanding of complete solution within the context of an integrated enterprise-wide IT strategy
  • Well-developed planning, organizational and problem solving skills
  • Highly developed business acumen
  • Ability to work closely with key business stakeholders to communicate progress and vision
  • Excellent verbal and written communication skills
  • Ability to allocate the correct resources to each project phase and monitor their performance
  • Consensus driven management style that support a vast set of stakeholders
  • Strong leadership, teambuilding and motivational skills
  • Bachelor’s degree required
  • Ability to travel 25%

Responsibilities

  • Direct post “go live" activities of several Dynamics 365 Customer Engagement (CRM) and/or Finance and Operations (ERP) projects (typical portfolio of 10-15 clients)
  • Coordinate successful delivery of managed services solutions including Service Desk Ticket Management, Environment Optimization and Management, and Decision Support activities (customizations, enhancements, new functionality, training, business process reviews, and consulting services)
  • Manage multiple client projects, including project deliverables, scope & expectations
  • Transition projects from Dynamics Applications Team to Managed Services
  • Drive customer satisfaction
  • Develop and manage project plans, cost estimates, communication plans, and performance metrics
  • Provide leadership to all functional and business areas affected by the project and drive project decisions and recommendations
  • Work closely with the managed services leadership team to drive internal processes, standardization, case load management, and reporting metrics
  • Proactively communicate and report status to executives, MCA Connect management and all other stakeholders using tools such as Status Reports, Executive Briefings, and active day-to-day team communication
  • Effectively communicate and collaborate with technical project team members to achieve project goals
  • Employ project management best practices as provided by PMI and MCA Connect delivery standards
  • Provide leadership to project team members with respect to project management processes and best practices
  • Manage the project budget and provide predictive financial analysis for accurate project status
  • Support the MCA Connect professional services management team by coordinating client invoicing, accounts receivable, and providing project forecasting models

Skills

Dynamics 365
Project Management
CRM
ERP
Finance and Operations
Customer Engagement
Service Desk
Ticket Management
Environment Management
Microsoft Business Applications
Azure
Power Platform

AIP Connect

Facilitates connections among like-minded individuals

About AIP Connect

AIP Connect specializes in connecting individuals and organizations that share similar interests and goals. The team at AIP is composed of skilled connectors who leverage their extensive network and industry knowledge to facilitate meaningful relationships. They focus on understanding the unique needs of each party to ensure a suitable match. Unlike many competitors, AIP Connect emphasizes integrity and an open approach in their interactions, which helps build trust and long-lasting connections. The primary goal of AIP Connect is to create a community where like-minded individuals can collaborate and thrive together.

None, CanadaHeadquarters
2006Year Founded
VENTURE_UNKNOWNCompany Stage
ConsultingIndustries
11-50Employees

Benefits

Professional Development Budget
Flexible Work Hours

Risks

AI-driven platforms may reduce demand for traditional recruitment services.
Remote work shifts require talent with specific skills, challenging AIP Connect's candidate pool.
Economic uncertainty slows hiring, impacting demand for recruitment services.

Differentiation

AIP Connect excels in staffing, consultation, marketing, outsourcing, and recruitment services.
The team is known for integrity, open approach, and powerful industry network.
AIP Connect focuses on finding the right 'fit' for clients and candidates.

Upsides

Remote work trends boost demand for AIP Connect's flexible talent solutions.
AI in recruitment enhances AIP Connect's candidate screening and matching efficiency.
Diversity initiatives increase demand for AIP Connect's diverse talent pools.

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