[Remote] Business Manager at Brightseed

Charlotte, North Carolina, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Broadband, Internet Service ProviderIndustries

Requirements

10+ years business management, customer success or account management experience
Bachelor's Degree or equivalent work experience
Experience in working with complex, Fortune 500, multi-divisional, international customers
Comfortable presenting, consulting, and advising at C-level and other executives
Assertive verbal and written communications skills with ability to build strategic relationships (deep and wide) within organizations
Highly skilled developing PowerPoints and managing data in Excel
Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies
Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery)
Strong technology and data networking knowledge with technical aptitude to stay current in evolving technology sector
Effective and confident decision making based on business and financial principles

Responsibilities

Lead the planning and implementation of major projects – including those in Business Operations, Enterprise Sales, Wholesale Sales, Customer Experience, Product Management and Carrier Relations
Efficiently manage multiple projects of varying sizes
Facilitate the definition of project goals, tasks, and resource requirements; resolve or assist in the resolution of conflicts within and between projects
Develop detailed project plans/methods to monitor and track progress
Ensure that all projects are delivered on-time, within scope and within budget
Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
Create and maintain comprehensive project documentation
Provide weekly reports on activities and project status
Build long-term, value-based relationships with decisionmakers and influencers to understand the business landscape and business trends
Recognize opportunities for process improvement and/or additional projects and programs driving revenue expansion and cost savings
Partner with Senior leadership to create impactful presentations and reports
Manage overall customer metrics, including usage data, health indicators and renewal dates to align with customer objectives

Skills

Key technologies and capabilities for this role

Project ManagementRevenue OperationsGo-to-Market StrategyProduct LaunchesCustomer RetentionPricing StrategyMarketing ProgramsBusiness OperationsSales OperationsCustomer Experience

Questions & Answers

Common questions about this position

Is this Business Manager position remote?

Yes, the position is fully remote.

What is the salary for the Business Manager role?

This information is not specified in the job description.

What experience is required for this Business Manager position?

Candidates need 10+ years in business management, customer success, or account management, a Bachelor's Degree or equivalent, experience with complex Fortune 500 customers, and comfort presenting to C-level executives.

What does the company culture at Brightspeed look like?

This information is not specified in the job description.

What makes a strong candidate for the Business Manager role?

Strong candidates have 10+ years of relevant experience, can manage complex projects with senior leaders, build value-based relationships, and demonstrate assertive communication skills for C-level interactions.

Brightseed

AI platform for discovering health-boosting compounds

About Brightseed

Brightseed discovers beneficial compounds in nature that can enhance human health using artificial intelligence. Their Forager® platform identifies bioactive compounds—small molecules from plants and microbes that positively affect biological functions. They also offer Brightseed™ Bio Gut Fiber, which contains bioactives that support gut health. By partnering with companies, Brightseed provides insights into bioactives and their health benefits, aiming to unlock the potential of these compounds.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$123.8MTotal Funding

GRANTCompany Stage

AI & Machine Learning, HealthcareIndustries

51-200Employees

Benefits

Hybrid work flexibility

Medical, dental, & vision

Unlimited PTO

Life insurance

EAP

401(k) plan

Mental health platform

Employee discounts

Cell phone & commuter costs

Parental leave

Risks

Increased competition from established brands like Centrum in the bioactive market.

Over-reliance on partnerships like Manitoba Harvest could limit market reach.

Regulatory scrutiny poses challenges as Brightseed expands in the health and wellness sector.

Differentiation

Brightseed uses AI to discover bioactives, accelerating discovery from years to months.

Forager® A.I. maps bioactives to health outcomes with unprecedented accuracy and speed.

Brightseed's Bio Gut Fiber is made from upcycled hemp hulls, appealing to eco-conscious consumers.

Upsides

Growing consumer interest in personalized nutrition boosts demand for Brightseed's bioactive products.

Rising gut health awareness increases demand for Brightseed's gut health-focused bioactives.

Regulatory support for bioactives in supplements facilitates Brightseed's market expansion.

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