Operations Supervisor

England, United Kingdom

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Consumer Goods, RetailIndustries

Requirements

Candidates should have experience working in a restaurant, dark store, retail, or warehouse environment, general working knowledge of basic web-based software applications (e.g., Microsoft Office, Google G-Suite), a strong work ethic, punctuality, responsibility, and honesty, and the ability to thrive in fast-paced environments. Effective communication skills, an organized approach, a team-oriented attitude, a positive outlook, and flexibility are also required, along with availability during peak hours (5pm - 4:30am).

Responsibilities

The Operations Supervisor will lead the team during their shift, providing guidance and example, training new team members on processes and products, accurately picking and packing items for dispatch, serving as the point of contact for drivers, resolving customer issues regarding substitutions or out-of-stock items, managing goods in/out processes by verifying physical counts against purchase orders and invoices, resolving discrepancies, conducting cycle counts to minimize out-of-stock products, managing waste, ensuring compliance, and overseeing warehouse management to maintain a clean, organized, and efficient workspace.

Skills

Microsoft Office

Google G-Suite

Picking

Packing

Stock Management

Inventory Management

Issue Resolution

Training

Communication

Teamwork

Warehouse Maintenance

Gopuff

Digital delivery service for convenience items

About Gopuff

GoPuff is a digital delivery service that specializes in providing convenience items, snacks, and beverages directly to consumers. Customers can easily place orders through the GoPuff website or app, and their selected products are delivered straight to their doorsteps. The service offers a wide range of items, from candy bars to alcoholic beverages, catering to those who want quick access to everyday goods. Revenue is generated through product sales and delivery fees, with promotional deals available to attract more customers. What sets GoPuff apart from its competitors is its extensive product selection and commitment to fast delivery, aiming to meet the needs of consumers looking for convenience.

Philadelphia, PennsylvaniaHeadquarters

2013Year Founded

$4,817.2MTotal Funding

CONVERTIBLECompany Stage

Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Comprehensive medical, dental, and vision insurance

Optional FSAs and HSA plans

401(k)

Commuter benefits

Supplemental employee, spouse and child life insurance to all eligible employees

Gopuff employee discount

Career growth opportunities

Internal rewards programs

Annual performance appraisal and bonus

Risks

Increased competition from DoorDash could impact Gopuff's market share in gift card delivery.

'Santa Hours' may lead to higher operational costs without guaranteed returns.

Aldi price match could strain profit margins if not managed carefully.

Differentiation

Gopuff offers 24/7 delivery with 'Santa Hours' in London, enhancing convenience.

Partnership with Blackhawk Network enables instant gift card delivery, expanding service offerings.

Acceptance of SNAP EBT nationwide positions Gopuff as a leader in accessible grocery options.

Upsides

Collaboration with Liquid Death boosts brand visibility among younger demographics.

Aldi price match initiative attracts cost-conscious consumers, enhancing competitive edge.

'Give With Gopuff' initiative improves brand image through corporate social responsibility.

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