Operations Specialist
AirspaceFull Time
Junior (1 to 2 years)
The role offers a unique opportunity to contribute to a rapidly growing company and shape the future of mental healthcare, and you’ll be instrumental in building operational foundations for growth and impact.
This Operations Associate will design and build foundations for 0-1 initiatives within the Operations function, drive the build, execution, monitoring, and ongoing implementation of scalable products and processes to address core business challenges, and lead cross-functional efforts with product, engineering, payer, and CX teams.
Connects patients with affordable mental health services
Headway simplifies the process of finding and paying for mental health therapy. It operates in the mental health market, addressing the challenge that many Americans face in accessing care due to high costs and complicated insurance processes. For individuals, Headway provides a platform where they can easily search for therapists and psychiatrists who accept their insurance, allowing them to find the right mental health care without incurring out-of-pocket expenses. For mental health care providers, Headway reduces the administrative workload associated with accepting insurance, enabling them to focus more on patient care. The company connects patients with providers while ensuring effective use of insurance, and it generates revenue by partnering with health plans and providers. Headway's goal is to create a more accessible and affordable mental healthcare system.