Research Operations Specialist
MercurySalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, BiotechnologyIndustries
Job Description
Position Overview
- Location Type: Remote
- Employment Type: Not specified
- Salary: Not specified
About Headway
Headway’s mission is to build a new mental health care system accessible to everyone. They’ve built technology that helps people find therapists accepting insurance. 1 in 4 people in the US have a treatable mental health condition, but most providers don’t accept insurance, making therapy expensive. Headway is building a new mental healthcare system by making it easy for therapists to accept insurance and scale their practice. Founded in 2019, Headway has grown to over 45,000 providers across 50 states and served over 1 million patients. They are a Series D company with significant funding from prominent investors.
This role offers a unique opportunity to contribute to a rapidly growing company and shape the future of mental healthcare. You’ll be instrumental in building operational foundations for growth and impact.
What You’ll Do at Headway
- Design and build foundations for 0-1 initiatives within the Operations function (e.g., piloting new products, processes, and programs).
- Drive the build, execution, monitoring, and ongoing implementation of scalable products and processes to address core business challenges.
- Lead cross-functional efforts with product, engineering, payer, and CX teams.
- Operate as a thought partner to product and data teams, driving the future-first nature of solutions.
Requirements
- Not specified – The job description does not list specific requirements.
Responsibilities
- Not specified – The job description does not list specific responsibilities.
Application Instructions
- Not specified – The job description does not provide application instructions.
Skills
Product Development
Process Improvement
Cross-functional Collaboration
Data Analysis
Operations Management
Headway
Connects patients with affordable mental health services
About Headway
Headway simplifies the process of finding and paying for mental health therapy. It operates in the mental health market, addressing the challenge that many Americans face in accessing care due to high costs and complicated insurance processes. For individuals, Headway provides a platform where they can easily search for therapists and psychiatrists who accept their insurance, allowing them to find the right mental health care without incurring out-of-pocket expenses. For mental health care providers, Headway reduces the administrative workload associated with accepting insurance, enabling them to focus more on patient care. The company connects patients with providers while ensuring effective use of insurance, and it generates revenue by partnering with health plans and providers. Headway's goal is to create a more accessible and affordable mental healthcare system.
New York City, New YorkHeadquarters
2019Year Founded
$318.1MTotal Funding
LATE_VCCompany Stage
HealthcareIndustries
1,001-5,000Employees