Office Experience Specialist at Relay

Toronto, Ontario, Canada

Relay Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
FinTechIndustries

Requirements

  • 2+ years of experience creating an energizing, collaborative, and productive office environment
  • Clear, concise, and personable communicator both verbally and in writing
  • Excellent time management skills with ability to multitask and prioritize multiple requests
  • Keen eye for detail and thrives on solving problems
  • Strong organizational and project management skills
  • Team-first mentality, highly collaborative, suggests improvements, learns from others, and helps when needed
  • Ability to rise to challenges, handle change, conflict management, and uncertainty (startup environment)
  • "Get Stuff Done" attitude, takes pride in work, handles problems of any size

Responsibilities

  • Maintain seamless office operations to enable teams to focus on Relay's mission
  • Ensure team members have what they need to be productive (e.g., dedicated workspace, coffee, snacks)
  • Support new hire onboarding with warm welcome, swag bags, access cards, etc
  • Own in-office event planning process to build employer brand (office events, team off-sites, external events)
  • Manage vendor relationships to ensure office is well-serviced and maintained
  • Assist in office space expansion to accommodate growing team
  • Be in downtown Toronto office Monday to Friday (hybrid role)

Skills

Office Operations
Facilities Management
Event Planning
Vendor Management
New Hire Onboarding
Employee Engagement
Office Expansion

Relay

Communication platform for workforce efficiency

About Relay

Relay is a communication platform aimed at improving workforce efficiency, especially for workers who do not have access to traditional communication tools or who use walkie-talkies. The platform utilizes Push-to-Talk (PTT) technology, which allows users to communicate instantly without the limitations of traditional walkie-talkies, such as limited range and security concerns. Relay includes features like GPS tracking, emergency alerts, and works on both mobile and desktop devices, all controlled through a voice interface. Unlike its competitors, Relay focuses on providing a subscription service that includes software integrations and regular updates to adapt to the changing needs of businesses. The main goal of Relay is to enhance communication for active workers, ensuring they can connect efficiently and safely.

Raleigh, North CarolinaHeadquarters
2015Year Founded
$46.7MTotal Funding
SERIES_BCompany Stage
Consulting, Enterprise SoftwareIndustries
201-500Employees

Benefits

Health, dental & vision
PTO
Paid sick leave
401(k) with 3% match
Paid parental leave
Connection & wellness credit
Equipment & tools
Flexible work environment
Free snacks & fun times

Risks

Emerging competitors like Apiture and Vantaca threaten Relay's market share.
Rapid AI translation advancements by others could outpace Relay's TeamTranslate feature.
Reliance on Series B funding may lead to financial instability if growth targets aren't met.

Differentiation

Relay offers real-time language translation for frontline teams, enhancing communication efficiency.
The platform integrates GPS tracking and emergency alerts, ensuring worker safety and coordination.
Relay's voice interface eliminates the need for traditional bulky walkie-talkies, improving mobility.

Upsides

Relay's Series B funding of $35M supports growth in productivity and safety features.
The demand for cloud-based communication platforms is rising, benefiting Relay's scalable solutions.
Advancements in voice interface technology enhance Relay's user interaction and accessibility.

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