Key technologies and capabilities for this role
Common questions about this position
The salary range is $120K - $200K USD.
This is an in-person role based in NYC.
The role requires being an Infinite Learner who quickly learns new technologies, a Generalist able to deep dive into challenges, Customer Obsessive focused on delighting customers, and a Team Player who enjoys feedback and collaboration.
Rilla fosters a culture of infinite learning, customer obsession, quality focus, teamwork, and embracing failure as a learning opportunity, within a rapidly growing company with strong metrics like 10% MoM growth and high NPS.
Strong candidates are Superstars dedicated to mastering their craft, Quality Obsessives with extreme customer empathy, and those unafraid of failure who take risks and learn as a team.
Speech analytics for outside sales teams
Rilla Voice offers a speech analytics service designed specifically for outside sales teams. Its main product is a virtual ridealong tool that records, transcribes, and summarizes sales conversations, providing insights that help sales managers coach their representatives more effectively. This tool allows managers to analyze conversations and improve sales performance without the need for in-person ridealongs, making them significantly more efficient—reportedly 8 times faster and 20 times more effective. Rilla Voice differentiates itself from competitors by focusing on the unique needs of outside sales teams and delivering measurable improvements in sales metrics, such as increased average ticket prices and consistent week-over-week growth for its clients. The goal of Rilla Voice is to enhance the performance of sales teams through better coaching and analytics, ultimately driving higher sales for businesses.