[Remote] Engineering Manager, Security (Blue Team) at Olo

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, Restaurant TechnologyIndustries

Requirements

8+ years of Security Engineering, Security Operations or Security Architecture experience with 2+ years in management
CISSP, GCIH or similar certification preferred
Experience managing distributed teams consisting largely of remote engineers
Experience complying with PCI-DSS and other compliance and regulatory standards
Experience with attacker tactics, techniques and procedures
Knowledge of information technology, evolving threats, attack patterns, incident response and cyber security standards
Experience developing and leading incident response, remediation and mitigation activities, and providing status updates and reports
Experience analyzing security events to discern events that qualify as a legitimate security incident as opposed to non-incidents (ie. incident inves

Responsibilities

Guide and coach Olo’s Blue Team on Information Protection, Incident Detection and Response and Service Delivery
Recruit, develop and scale a team of world class security engineers; providing strategic and tactical oversight to the team and the program
Support a team of security engineers and analysts who hunt, detect, and respond to internal and external threats
Collaborate with customers and partners to strengthen their security posture
Drive ongoing optimizations by implementing new technologies, replacing technologies, addressing evolving threats, scaling practices and automating security activities
Keep team member and customers data safe by identifying and mitigating vulnerabilities and risks by providing actionable guidance to product teams
Lead Olo’s Information Protection program including the selection, testing, implementation and maintenance of security tools and services, security awareness, service provider management and the ongoing testing of those controls
Oversee Vulnerability Management program including vulnerability assessments, risk scoring and vulnerability resolution
Oversee Threat Hunting program to detect and mitigate advanced threats
Manage non-event driven security reviews, including concept reviews, design reviews, patching, firewall rules and system configuration checks
Apply Web application and API security principles and techniques, such as zero trust, RBAC, authentication, authorization, auditing, rate limiting, challenges, etc., to protect our cloud-based services from unauthorized access and abuse
Oversee Incident Detection and Response program including ownership of incident response processes, tools and services and the ongoing continuous improvement of those controls
Coordinate the detection and response to attacks through all incident phases
Ensure incident reports are accurate, detailed and relevant
Monitor, detect, and remediate misconfigurations and security risks across our cloud environments
Participate in a 24/7 on-call rotation
Oversee Security Services program including security support requests, risk assessments, vendor assessments, PCI and SOC audit support and service provider management

Skills

Key technologies and capabilities for this role

Information ProtectionIncident DetectionIncident ResponseVulnerability ManagementSecurity AwarenessRisk MitigationThreat HuntingSecurity ToolsSecurity ServicesService DeliveryTeam LeadershipStrategic OversightTechnical Guidance

Questions & Answers

Common questions about this position

Is this position remote-friendly?

Yes, you can work remotely from anywhere in the U.S. or at Olo’s headquarters in NYC.

What is the salary range for this role?

This information is not specified in the job description.

What key skills and experiences are required for this Engineering Manager role?

The role requires expertise in Information Protection, Incident Detection and Response, Vulnerability Management, Threat Hunting, and applying web application and API security principles like zero trust, RBAC, authentication, and authorization.

What does the team structure look like for this position?

You will lead the Blue Team, recruiting, developing, and scaling a team of world-class security engineers and analysts who handle threat hunting, detection, and response.

What makes a strong candidate for this Security Engineering Manager position?

Strong candidates are passionate about reducing risk while supporting innovation, with experience guiding teams on information protection, incident response, vulnerability management, and threat hunting.

Olo

SaaS platform for restaurant digital ordering

About Olo

Olo provides a Software-as-a-Service (SaaS) platform designed for on-demand restaurant commerce, focusing on digital ordering and delivery. The platform allows multi-location restaurant brands to manage their digital channels in one place, integrating various systems for orders, deliveries, and customer interactions. This integration helps restaurants streamline their operations and enhance customer engagement. Olo's business model includes a subscription service for restaurants, along with transaction fees for each order processed, ensuring a steady revenue stream that grows with their clients' success. The company's goal is to support the digital transformation of the restaurant industry, making it easier for restaurants to meet the increasing demand for online food ordering and delivery.

New York City, New YorkHeadquarters

2005Year Founded

$176.4MTotal Funding

IPOCompany Stage

Consumer Software, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Leave

401(k) Company Match

Home Office Stipend

Company Equity

Parental Leave

Risks

Increased competition from Square's integrated solutions may attract Olo's clients.

Olo's reliance on partnerships poses risks if partners face operational difficulties.

Labor shortages could hinder the effectiveness of Olo's self-ordering kiosks with GRUBBRR.

Differentiation

Olo integrates seamlessly with existing restaurant systems for efficient order management.

Olo's platform supports over 60,000 restaurants, showcasing its scalability and reliability.

Olo offers a dual revenue model with subscription fees and transaction-based income.

Upsides

Olo's partnership with GRUBBRR enhances omnichannel dining experiences, boosting customer satisfaction.

The launch of 'Loyalty for Borderless Accounts' strengthens customer engagement and retention.

Olo's relocation to One World Trade Center signifies growth and increased market presence.

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