Marketing Associate - UAE National at Deliveroo

Dubai, Dubai, United Arab Emirates

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

NoVisa

Food Delivery, Technology, Retail, GroceryIndustries

Requirements

1-3 years’ experience in Marketing
Experience to work in complex work structures
Experience in managing campaigns operationally
Fluent written and spoken Arabic (essential), plus a good standard of English
Must have UAE passport & Family book (Khulasat Al Qaid)

Responsibilities

Execute marketing strategies and initiatives for new verticals (grocery and retail), Deliveroo Plus, partnerships, and new customer promotions
Submit campaign briefs and T&Cs for monthly new customer promotion strategy to increase incremental new customers
Manage the new to vertical customer promotion calendar: promotional management from setup to spend tracking
Manage Plus promotions: from setup to spend tracking to drive new vertical adoption and add customer value
Manage partner promotions: from setup to promotion adoption analysis
Brief customer care on all promotions and help resolve issues
Be the in-market point of contact for Deliveroo Plus, collaborate with central team for smooth launch of Plus campaigns
Undertake monthly competitor analysis
PO management for partner campaigns
For Partner / Deliveroo Plus Silver campaigns: send briefs to central Plus team and manage customer care queries
Work closely with cross-functional teams (product, operations, finance) to align marketing campaigns
Foster a collaborative and innovative work environment to drive marketing excellence
Collaborate with CRM, digital media, brand, and studio team to develop strong marketing plans and creative execution

Skills

Campaign Management

Promotions

Customer Acquisition

Spend Tracking

Competitor Analysis

Partnership Management

Marketing Execution

Promotion Calendar

Deliveroo

Online food delivery connecting customers and restaurants

About Deliveroo

Deliveroo connects customers with a variety of restaurants through its online food delivery service. Customers can place orders via the Deliveroo website or mobile app, which are sent to partner restaurants for preparation. Once the food is ready, Deliveroo's network of delivery riders brings it directly to the customer's home. This system allows restaurants to expand their reach without handling their own delivery logistics. Deliveroo earns money by charging restaurants a commission on orders and customers a delivery fee. They also offer a subscription service, Deliveroo Plus, which gives customers unlimited free delivery for a monthly fee, encouraging loyalty and providing consistent revenue. Additionally, Deliveroo engages in community initiatives, such as providing free meals to NHS workers during the pandemic, which helps build a positive public image and strengthen community relationships.

London, United KingdomHeadquarters

2013Year Founded

$1,569.6MTotal Funding

IPOCompany Stage

Food & Agriculture, Consumer SoftwareIndustries

5,001-10,000Employees