Manager, Operations, GC Express Lane at Nike

Shanghai, China

Nike Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Apparel, Sportswear, RetailIndustries

Requirements

  • Proven leader with a track record and passion for building high performing teams, developing individuals and commitment to positive team culture
  • Product creation and/or merchandising experience, with a strong emphasis on product strategy
  • Run one fully integrated operations offense (cross-functionally & end-to-end) with Code as the operational spine that enables Nike to consistently win together and deliver excellence for our consumers (e.g. Merch, Marketing, Marketplace development, planning, Insights)
  • Develop holistic capabilities that integrate people, process, tools and data to continually redefine operational excellence
  • Knowledge of the GC consumer from performance to lifestyle and Mens/Womens/Kids/Jordan with experience of market travel/consumer interaction
  • Solid knowledge of the GC marketplace (Wholesale and Direct)
  • Outcomes and Results-Focused
  • Strong Bias for Action
  • Ability to navigate complex organization and Influence at all levels
  • Positive attitude, tenacity and high energy to tackle new, challenges and ambiguous problems
  • Ability to oscillate between high level strategy and in-depth analyses to inform execution
  • Ability to learn quickly, be resourceful and build relationships with new partners and teams across Nike, Inc
  • Clear and direct written and verbal communication in both Chinese and English

Responsibilities

  • Set up seasonal dates + gates for team; calendar alignment + broadcast
  • Build + upkeep seasonal tools
  • Liaison w/ Geo Merch Ops + Global/Jordan FW + AP Product, FOP, + Design Ops
  • Set up team
  • Process Initiatives: Built AP Line Plan Tool (and updated FW) – built training deck + led trainings for our GC Consumer Merch team to leverage the new tools
  • Set up new pre-season strategic runway (in partnership with GM) – identifying market travel windows, GCEL Seasonal LT Kickoff, key LT Alignments w/ Merch, and socialization to the teams to better educate, align, and prepare for each season
  • Built FW + AP Seasonal Calendar in Miro for integration and visibility across FW + AP
  • Built Evergreen Advanced Creation/Collaborator FW + AP Process
  • Drove GCEL 101 deck + training to educate team + partners on GCEL strategy, team, capabilities, and process
  • Up ahead – stabilize Speed track T120/T80 processes to better integrate with each other and key Merch inputs/GCEL product outputs for all Geo visibility + adoption
  • Chief of Staff: Run point for GM Weekly X-Functional LT Meeting – align agenda, drive meeting
  • Drive execution (in partnership w/ GM) of Quarterly All-Hands
  • Drive execution (in partnership w/ GM) of LT Onsites
  • Set up and drive pre-alignments in preparation for larger alignment conversations
  • Set up + drive Ops/GM workshops to drive new initiatives forwards (get input/POV from GM prior to doing the legwork needed to set up new processes, initiatives, etc)
  • Lead LT process feedback sessions to inform and prioritize where change/resources are needed most in GCEL

Skills

Key technologies and capabilities for this role

Operations ManagementProject ManagementCross-Functional CollaborationProcess ImprovementTrainingMiroStrategic PlanningLine PlanningSeasonal PlanningStakeholder Management

Questions & Answers

Common questions about this position

What is the salary for this Manager, Operations role at Nike?

This information is not specified in the job description.

Is this position remote or does it require office work?

This information is not specified in the job description.

What key experiences are required for this role?

Proven leadership with a track record of building high-performing teams, product creation or merchandising experience with emphasis on product strategy, and experience running fully integrated cross-functional operations are needed.

What is the reporting structure for this position?

The role reports directly to the GM GC Express Lane, with a dotted line to the global Gel Ops Director, and is part of the GC Ops community.

What makes a strong candidate for this operations manager role?

Candidates with proven leadership in building high-performing teams, experience in product creation or merchandising with a focus on strategy, and a track record of running integrated cross-functional operations will stand out.

Nike

Designs and sells athletic footwear and apparel

About Nike

Nike designs, manufactures, and sells a variety of footwear, apparel, equipment, and accessories aimed at athletes, fitness enthusiasts, and everyday consumers. Their products are created to be stylish and performance-oriented, catering to the needs of a diverse clientele. Nike operates through multiple sales channels, including retail stores, online platforms, and third-party retailers, and enhances its brand image through endorsements from well-known athletes and sports teams. A key aspect of Nike's approach is its membership program, which offers exclusive access to products and content, fostering a deeper connection with consumers. Unlike many competitors, Nike places a strong emphasis on sustainability and corporate responsibility, integrating these values into its operations and product development. The company's goal is to continue growing by creating products that resonate with consumers while promoting positive social and environmental impact.

Beaverton, OregonHeadquarters
1964Year Founded
IPOCompany Stage
Consumer Software, Social Impact, Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
Remote Work Options
Flexible Work Hours

Risks

Emerging sportswear brands increase competition through digital marketing and direct sales.
Rising raw material costs could impact Nike's profit margins.
Consumer backlash over labor practices could harm Nike's brand reputation.

Differentiation

Nike integrates electronics into footwear for active recovery, enhancing product innovation.
The company capitalizes on retro designs, appealing to nostalgic consumers.
Nike's strong brand loyalty is bolstered by high-profile athlete endorsements.

Upsides

Nike's partnership with Oaklands Wolves boosts brand visibility among younger demographics.
Significant investments indicate strong investor confidence in Nike's growth prospects.
Nike's recognition as a socially responsible stock appeals to environmentally conscious investors.

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