Manager of Client Engagements

United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Government Technology, SaaSIndustries

Requirements

Candidates should have 6+ years of relevant professional experience in government and/or technology and project management, with 1-2 years of experience as a people manager. A high performance in people and relationship management, strong written and verbal communication abilities, exceptional organization skills, and strong project management skills are required. Experience working in government or policy, and experience working in a client-facing capacity within a SaaS organization are also necessary. Proven track record of leading delivery teams at a SaaS company and experience managing services P&L and utilization targets are distinguishing qualifications.

Responsibilities

The Manager of Client Engagements will directly manage a team of skilled analysts and be responsible for the delivery of FiscalNote services. This role involves engagement in the day-to-day delivery of service offerings, constant engagement with Business Development, and liaison with Engineering and Product. The manager will help implement various processes and best practices to enable the team and the company to scale, and lead strategic initiatives that have a wide impact on the direction of the Professional Services Team. Responsibilities include providing ongoing coaching and career development, partnering closely with Account Management, Client Success, and go-to-market leaders, and leading cross-functional initiatives with business development, marketing, and product. The role also involves overseeing and optimizing team staffing structure, partnering with go-to-market leaders to identify opportunities to improve and expand offerings, managing or participating on a select number of strategic client engagements, planning and implementing initiatives to ensure optimal workflow, working closely with leadership on financial and workforce planning, and leading targeted efforts to improve productivity and service outcomes.

Skills

Project Management

Client Engagement

Team Management

Analysis

Communication

Government

Technology

FiscalNote

Legislative and regulatory data platform

About FiscalNote

FiscalNote provides legislative and regulatory data to help clients understand and comply with government regulations. Its main product is a technology platform that collects and analyzes information from various sources, offering clients insights and predictive analytics to aid in decision-making. Unlike competitors, FiscalNote focuses on a subscription model that includes access to its platform and additional premium services like customized reports and consulting. The company's goal is to empower businesses, non-profits, and government agencies to navigate complex regulations effectively while fostering a supportive work environment for its employees.

Washington, District of ColumbiaHeadquarters

2013Year Founded

$243.4MTotal Funding

IPOCompany Stage

Data & Analytics, Government & Public Sector, Enterprise SoftwareIndustries

201-500Employees

Benefits

Health - The health of you and your family is important to us — so much so that we subsidize a large portion of healthcare premiums for not only you, but also your dependents. Our FSA allows you to shuttle tax-free dollars for out-of-pocket health care costs. An onsite gym greases the wheels for your workout needs.

Paid Time Off - We recognize refreshed employees are productive employees. We do not put a number on the amount of days an employee can take off which allows them to take time away from work to recharge as they need it.

Commuting - Travel to work can be expensive, so on top of contributing toward your commuting expenses – including garage parking and public transit – we offer a corporate bikeshare membership at a steep discount. We also allow employees with pricier commutes to dedicate pretax dollars toward their travel.

Retirement - Your long term well-being is directly tied to your ability to save for the future. By offering a match on contributions you make to a company-sponsored 401(k), we make it hard not to think about the later years.

Parental Leave - Building your family is just as important as building our business. We’re happy to empower our employees to spend time with their new little ones by providing 18 weeks of paid maternity and paternity leave after a year of service to the company.

Risks

Leadership transition to Josh Resnik may cause strategic shifts or instability.

Dependency on partnerships like Creolytix could impact performance if they underperform.

Expansion into Europe may expose FiscalNote to unfamiliar regulatory environments.

Differentiation

FiscalNote uses AI and big data for predictive analytics in government actions.

The platform offers real-time legislative predictive capabilities and enterprise collaboration tools.

FiscalNote's subscription model includes premium services like customized reports and consulting.

Upsides

Partnership with ProRata.ai enhances AI-driven legislative analysis capabilities.

AI sorting feature in Fireside optimizes constituent relationship management.

Strategic partnership with Creolytix expands AI-driven security solutions in Europe.

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