[Remote] Client Delivery Manager at Maven Clinic

New York, New York, United States

Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Biotechnology, Digital Health, Women's Health, Family Building, Maternity Care, Pediatrics, Menopause CareIndustries

Skills

Key technologies and capabilities for this role

Client ImplementationProject ManagementCross-functional CollaborationSalesClient SuccessMarketingProductEngineeringData Analysis

Questions & Answers

Common questions about this position

What is the reporting structure for the Client Delivery Manager role?

The role reports to the Senior Manager, Client Delivery.

Is this Client Delivery Manager position remote?

This information is not specified in the job description.

What are the main responsibilities of a Client Delivery Manager at Maven?

Responsibilities include defining and developing implementation plans, leading client implementations by building relationships and communicating status, leading cross-functional projects, handling client files via SFTP, proactively resolving risks, and ensuring quality.

What awards highlight Maven Clinic's company culture?

Maven has received over 30 workplace and innovation awards, including Fortune Change the World (2024), CNBC Disruptor 50 (2022-2024), Fortune Best Workplaces for Millennials and in Health Care (2024), TIME 100 Most Influential Companies (2023), and Great Place to Work certified (2020-2024).

What makes a strong candidate for the Client Delivery Manager role?

Strong candidates should have experience leading cross-functional client implementations, building client relationships, managing project communications, handling technical file transfers like SFTP, and proactively resolving risks to meet operational KPIs.

Maven Clinic

Digital health platform for women's healthcare

About Maven Clinic

Maven Clinic provides a digital health platform focused on women's and family health services. It offers a wide range of support, including preconception care, fertility preservation, IVF, adoption, surrogacy, and menopause care. The platform connects users with dedicated Care Advocates and utilizes data-driven insights to ensure equitable access to healthcare, regardless of location or background. This approach helps improve health outcomes and reduces the need for expensive medical procedures. Maven Clinic's services include on-demand appointments with specialized providers, ongoing assessments, and proactive check-ins, which enhance member engagement and allow for early risk identification. The company aims to deliver comprehensive care while achieving significant clinical and business returns on investment.

New York City, New YorkHeadquarters

2014Year Founded

$416.1MTotal Funding

SERIES_FCompany Stage

HealthcareIndustries

1,001-5,000Employees

Benefits

Unlimited paid time off

14 weeks fully paid parental leave and return-to-work plan

Market-based compensation and equity

Medical, dental, and vision plans (100% covered options)

Free membership with One Medical

Free access to Maven, with credits for friends and family

401(k) match

Paid month-long sabbatical after 5 years

Risks

Increased competition from AI-driven startups like Abridge could impact Maven's market position.

Flat deal activity in healthcare IT may slow future funding opportunities for Maven Clinic.

Growing FemTech market could lead to increased competition from new entrants in reproductive health.

Differentiation

Maven Clinic offers comprehensive women's and family health services, including IVF and surrogacy.

The platform provides equitable access to care through dedicated Care Advocates and data insights.

Maven Clinic's holistic approach reduces costly procedures with proactive healthcare interventions.

Upsides

Maven Clinic raised $125M in Series F, becoming the highest valued in its sector.

The rise of FemTech presents opportunities for Maven to expand and capture market share.

Increased employer demand for fertility benefits aligns with Maven's services, boosting its client base.

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