Director, Account Management
EvenUpSalary not specified
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Risk Management, FinTechIndustries
Requirements
- Full professional proficiency in English (native or bilingual) is mandatory
- Proven track record of driving growth to exceed financial and other business objectives in complex customer organisations
- Show examples working cross-functionally to create high performance organisations
- Be well versed in creating and developing sales strategies to maximise go-to-market resource and execute against market opportunity
- Demonstrate extensive experience of C level commercial negotiations
- Be passionate about a world-class customer experience
- Proven track record of leading teams in value-based, customer-centric buying methodologies and exceeding objectives and financial goals
- Proven ability to identify, hire and develop high performing talent and managing under performance
- Able to champion diversity and representation, as well as leading proactive succession planning and talent management to improve customer outcomes
Responsibilities
- Exceeding financial and wider business objectives
- Attracting, retaining and growing a high-performance sales function
- Coaching and management of the sales team leveraging Insight Selling methodology and demonstrating and executing our best practices framework
- Leading, developing, inspiring and motivating your team to deliver against business and team objectives
- Deploying resources into areas of best impact to execute on market strategy
- Increasing both customer and employee satisfaction, engagement, mission impact, loyalty, innovation and revenue
- Developing a deep understanding of customer workflow, market trends, opportunity and threats
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the work arrangement or location policy for this role?
This information is not specified in the job description.
What salary or compensation details are provided for this position?
This information is not specified in the job description.
What key skills and experience are required for this role?
Candidates need a proven track record of driving growth to exceed financial objectives in complex organizations, experience leading teams in value-based customer-centric methodologies, extensive C-level commercial negotiations, and skills in creating sales strategies and working cross-functionally.
What is the company culture like for the sales team?
The sales team is dedicated to partnering with organizations to solve complex risk problems, with a focus on providing solutions that impact customers' ability to mitigate and manage risk, emphasizing customer-centricity, high performance, and best practices.
What makes a strong candidate for this manager role?
Strong candidates demonstrate a proven track record of exceeding financial goals, leading and developing high-performance sales teams using methodologies like Insight Selling, extensive C-level negotiation experience, and passion for customer-centric experiences.
Remitly
International money transfer for immigrants
About Remitly
Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.
Seattle, WashingtonHeadquarters
2011Year Founded
$423.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
1,001-5,000Employees
Benefits
Continuing Education or Travel Stipend
Office Culture
Flexible PTO, Schedules and Leaves
DEI Learning Opportunities
Community Engagement
Inclusive Benefits
Risks
Swift's integration into banks' channels poses a competitive threat to Remitly.
AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.
Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.
Differentiation
Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.
The company leverages technology for a seamless user experience via its app and website.
Remitly engages with immigrant communities through content and educational initiatives.
Upsides
Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.
AI agents in operations could reduce costs and improve Remitly's efficiency.
Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.
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