OneTrust

Manager, Business Systems, Post Sales

Madrid, Community of Madrid, Spain

$140,000 – $180,000Compensation
Senior (5 to 8 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Software Development, IT ManagementIndustries

Requirements

Candidates should possess 8+ years of experience in Salesforce or post-sales systems roles, with at least 3+ years of experience managing Salesforce systems, and 3+ years in a leadership role managing Salesforce teams. Strong experience with Salesforce Service Cloud, Customer Success tools, Renewals, Knowledge Base, Case Management, Customer Portals, and integrations is required.

Responsibilities

The Manager – Business Systems, Post Sales will lead and manage a team of Solution Architects and Administrators, providing coaching, mentorship, and performance management. They will own the post-sales systems roadmap, focusing on Salesforce Service Cloud and related systems, and translate business strategy into scalable system solutions. The role involves driving the delivery of high-impact projects, establishing best practices for system architecture and governance, collaborating with post-sales stakeholders, monitoring system performance, and managing vendor relationships.

Skills

Salesforce Service Cloud
Salesforce
Customer Success tools
Renewals
Knowledge Base
Case Management
Customer Portals
Integrations
Salesforce Administration
Solution Architecture
Project Delivery
System Governance

OneTrust

Data privacy and governance management platform

About OneTrust

OneTrust provides a platform that assists businesses in managing their data privacy, governance, risk, and compliance needs. The platform helps organizations visualize and control their data, addressing the challenge of 'data sprawl' by tracking what data they have, where it is stored, and how it is used. This is crucial for ensuring compliance with various laws and regulations regarding data usage and customer privacy. OneTrust serves a wide range of businesses, from small companies to large enterprises, all of which need to handle data responsibly. The company operates on a subscription model, where clients pay a recurring fee based on their size and data management needs. OneTrust's goal is to empower businesses to use data ethically while maintaining compliance with legal standards.

Key Metrics

Atlanta, GeorgiaHeadquarters
2016Year Founded
$1,089.5MTotal Funding
LATE_VCCompany Stage
Data & Analytics, Enterprise Software, CybersecurityIndustries
1,001-5,000Employees

Benefits

Health Insurance
Unlimited Paid Time Off
Stock Options
Performance Bonus
401(k) Retirement Plan
401(k) Company Match
Parental Leave
Professional Development Budget

Risks

Emerging privacy tech startups may erode OneTrust's market share.
Rapid AI technology evolution could outpace OneTrust's platform capabilities.
Over-reliance on partnerships may expose OneTrust to performance risks.

Differentiation

OneTrust offers a comprehensive platform for data privacy and governance management.
The platform automates compliance with global data privacy regulations, reducing manual efforts.
OneTrust's integration with IAB Diligence Platform enhances its advertising compliance capabilities.

Upsides

Growing demand for AI governance tools boosts OneTrust's market potential.
Partnerships with cloud providers like Microsoft Azure expand platform accessibility.
Increasing complexity of global data privacy regulations drives demand for OneTrust's solutions.

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