Sr. Business Systems Analyst II - Salesforce (Remote) at Crowdstrike

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Cybersecurity, SoftwareIndustries

Requirements

Bachelor's degree (technical degree preferred)
8+ years of experience in Business Systems Analyst or Sr. Business Systems Analyst role
At least 4 years of Salesforce experience
Strong understanding of partner business processes and best practices
Strong understanding of API integrations and middleware tools
Solid understanding of Lead-to-Cash (L2C) processes
Understanding of revenue recognition and billing systems
Detail-oriented, organized, self-motivated, hard working, and a great team player
Excellent written and verbal communication skills
Experience meeting with and presenting information to senior leadership
Strong knowledge and understanding of the Salesforce platform, ecosystem, and best-practices
Passion for creating a frictionless end user experience
Proven ability to work creatively and analytically in a problem-solving scenario
Salesforce certifications (Administrator, Advanced Administrator) preferred but not required
Ability to work remotely (LI-REMOTE)

Responsibilities

Partner with business stakeholders to maintain a prioritized strategic roadmap
Coordinate and execute Commerce projects and enhancements
Provide excellent partner experience
Collect requirements, evaluate options, and design and deliver quality solutions
Provide solutions for complex business problems within the Lead-to-Cash (L2C) ecosystem
Measure success of initiatives based on the metrics defined
As a scrum master, own the JIRA board and host daily scrum calls with Salesforce engineering team
Track status and discuss blockers with Salesforce engineering team
Own functional tasks and deliverables, including process definition, requirements gathering, vendor selection, fit/gap analysis, functional design, training, reporting, and continuous improvement of business applications
Create and maintain project, application, and requirement documents
Drive adoption and alignment across the company's business processes and systems
Ensure the consistency and quality of Commerce automations across SFDC and integrated systems
Recommend best practices while delivering scalable high-quality solutions
Collaborate with Salesforce engineering team to implement and optimize systems and applications
Participate in daily scrum calls and JIRA board to track status and discuss blockers

Skills

Key technologies and capabilities for this role

SalesforceBusiness Systems AnalysisRequirements GatheringProject ManagementProblem-solvingTechnical Skills

Questions & Answers

Common questions about this position

Is this position remote?

Yes, the position is remote.

What is the salary range for this role?

This information is not specified in the job description.

What experience is required for this position?

A Bachelor's degree (technical degree preferred) and 8+ years of experience in the capacity are required.

What is the company culture like at CrowdStrike?

CrowdStrike cultivates a culture that gives every CrowdStriker flexibility and autonomy to own their careers, with a focus on limitless passion, relentless innovation, and commitment to customers, community, and each other.

What skills make a strong candidate for this role?

Strong candidates will have analytical, problem-solving, technical, and project management skills, experience acting as a scrum master, and expertise in Salesforce for managing custom commerce applications in the Lead-to-Cash ecosystem.

Crowdstrike

Cloud-native endpoint security solutions provider

About Crowdstrike

CrowdStrike specializes in cybersecurity, focusing on protecting businesses from cyber threats through cloud-native endpoint security solutions. Their main product, the Falcon platform, includes services like Falcon Pro, which replaces traditional antivirus with next-generation antivirus that integrates threat intelligence, Falcon Insight for endpoint detection and response, and Falcon Device Control to manage connected devices. Unlike many competitors, CrowdStrike's services are subscription-based, allowing clients to choose different levels of protection based on their needs. The company serves a diverse clientele, including many Fortune 100 companies, and is recognized as a leader in the cybersecurity field, known for its effectiveness in threat detection and response.

Austin, TexasHeadquarters

2011Year Founded

$468MTotal Funding

IPOCompany Stage

Enterprise Software, CybersecurityIndustries

5,001-10,000Employees

Benefits

Competitive Employee Stock Purchase Plan

Remote-friendly culture

Market leader in compensation and equity awards

Competitive vacation and flexible working arrangements

Comprehensive health benefits + 401k plan

Paid Parental Leave, including adoption

Wellness programs

Professional development and mentorship opportunities

Open offices have stocked kitchens, coffee, soda and treats

Risks

Increased competition from companies like Lumos could challenge CrowdStrike's market share.

Recovery from last year's outage may still affect customer trust and future sales.

Pressure to demonstrate ROI by 2025 could challenge CrowdStrike's financial transparency.

Differentiation

CrowdStrike's Falcon platform offers cloud-native endpoint security solutions, a key differentiator.

The company serves 44 of the Fortune 100, showcasing its strong market presence.

CrowdStrike's proactive threat hunting sets it apart in cybersecurity threat detection.

Upsides

Partnership with SonicWall opens new SMB market segment for CrowdStrike.

Recognition as a leader in ransomware prevention boosts CrowdStrike's market credibility.

Gamified learning initiatives help address cybersecurity skills gap, benefiting future talent pipeline.

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