Sr. Business Systems Analyst II - Salesforce (Remote) at Crowdstrike

United States

Crowdstrike Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Cybersecurity, SoftwareIndustries

Requirements

  • Bachelor's degree (technical degree preferred)
  • 8+ years of experience in Business Systems Analyst or Sr. Business Systems Analyst role
  • At least 4 years of Salesforce experience
  • Strong understanding of partner business processes and best practices
  • Strong understanding of API integrations and middleware tools
  • Solid understanding of Lead-to-Cash (L2C) processes
  • Understanding of revenue recognition and billing systems
  • Detail-oriented, organized, self-motivated, hard working, and a great team player
  • Excellent written and verbal communication skills
  • Experience meeting with and presenting information to senior leadership
  • Strong knowledge and understanding of the Salesforce platform, ecosystem, and best-practices
  • Passion for creating a frictionless end user experience
  • Proven ability to work creatively and analytically in a problem-solving scenario
  • Salesforce certifications (Administrator, Advanced Administrator) preferred but not required
  • Ability to work remotely (LI-REMOTE)

Responsibilities

  • Partner with business stakeholders to maintain a prioritized strategic roadmap
  • Coordinate and execute Commerce projects and enhancements
  • Provide excellent partner experience
  • Collect requirements, evaluate options, and design and deliver quality solutions
  • Provide solutions for complex business problems within the Lead-to-Cash (L2C) ecosystem
  • Measure success of initiatives based on the metrics defined
  • As a scrum master, own the JIRA board and host daily scrum calls with Salesforce engineering team
  • Track status and discuss blockers with Salesforce engineering team
  • Own functional tasks and deliverables, including process definition, requirements gathering, vendor selection, fit/gap analysis, functional design, training, reporting, and continuous improvement of business applications
  • Create and maintain project, application, and requirement documents
  • Drive adoption and alignment across the company's business processes and systems
  • Ensure the consistency and quality of Commerce automations across SFDC and integrated systems
  • Recommend best practices while delivering scalable high-quality solutions
  • Collaborate with Salesforce engineering team to implement and optimize systems and applications
  • Participate in daily scrum calls and JIRA board to track status and discuss blockers

Skills

Salesforce
Business Systems Analysis
Requirements Gathering
Project Management
Problem-solving
Technical Skills

Crowdstrike

Cloud-native endpoint security solutions provider

About Crowdstrike

CrowdStrike specializes in cybersecurity, focusing on protecting businesses from cyber threats through cloud-native endpoint security solutions. Their main product, the Falcon platform, includes services like Falcon Pro, which replaces traditional antivirus with next-generation antivirus that integrates threat intelligence, Falcon Insight for endpoint detection and response, and Falcon Device Control to manage connected devices. Unlike many competitors, CrowdStrike's services are subscription-based, allowing clients to choose different levels of protection based on their needs. The company serves a diverse clientele, including many Fortune 100 companies, and is recognized as a leader in the cybersecurity field, known for its effectiveness in threat detection and response.

Austin, TexasHeadquarters
2011Year Founded
$468MTotal Funding
IPOCompany Stage
Enterprise Software, CybersecurityIndustries
5,001-10,000Employees

Benefits

Competitive Employee Stock Purchase Plan
Remote-friendly culture
Market leader in compensation and equity awards
Competitive vacation and flexible working arrangements
Comprehensive health benefits + 401k plan
Paid Parental Leave, including adoption
Wellness programs
Professional development and mentorship opportunities
Open offices have stocked kitchens, coffee, soda and treats

Risks

Increased competition from companies like Lumos could challenge CrowdStrike's market share.
Recovery from last year's outage may still affect customer trust and future sales.
Pressure to demonstrate ROI by 2025 could challenge CrowdStrike's financial transparency.

Differentiation

CrowdStrike's Falcon platform offers cloud-native endpoint security solutions, a key differentiator.
The company serves 44 of the Fortune 100, showcasing its strong market presence.
CrowdStrike's proactive threat hunting sets it apart in cybersecurity threat detection.

Upsides

Partnership with SonicWall opens new SMB market segment for CrowdStrike.
Recognition as a leader in ransomware prevention boosts CrowdStrike's market credibility.
Gamified learning initiatives help address cybersecurity skills gap, benefiting future talent pipeline.

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