Lead Solutions Engineer at Relyance AI

Sydney, New South Wales, Australia

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, TechnologyIndustries

Requirements

5+ years in solutions engineering, technical consulting, or forward-deployed engineering - especially in automation, AI, or SaaS environments
Proven leadership experience, including team mentorship, reporting, and operational oversight
Expertise in AI agents, automation platforms, or workflow orchestration. Experience in both pre-sales and post-sales contexts is highly valued
Strong technical fluency with Python, APIs, and LLM prompting - you can handle implementations hands-on and troubleshoot efficiently
A collaborative, customer-first mindset, with exceptional communication and problem-solving abilities
Ability to translate complex technical concepts into strategic value for business stakeholders
Comfort working in a fast-paced, high-growth startup environment with rapidly shifting priorities and team dynamics

Responsibilities

Lead the day-to-day operations of the Sydney Solutions Engineering team, including project oversight, cross-functional alignment, and knowledge sharing
Support pre-sales and post-sales activities, guiding customer engagements from discovery to successful AI agent implementation
Serve as a technical and strategic mentor, ensuring consistent upskilling and alignment across the team
Onboard new team members and develop structured onboarding processes to scale our SE team effectively
Act as the go-to pulse-check for team health and delivery cadence - proactively resolving blockers, balancing workloads, and reporting operational status
Drive hands-on impact by joining key customer projects, accelerating implementations and technical success
Coordinate with leadership to help prioritize projects and improve internal tooling, processes, and delivery frameworks
Conducting weekly team check-ins and fostering a culture of support and excellence

Skills

Key technologies and capabilities for this role

AI AgentsSolutions EngineeringPre-SalesPost-SalesTechnical LeadershipProject OversightMentorshipOnboardingCustomer EngagementsTeam Management

Questions & Answers

Common questions about this position

What is the work location and arrangement for this role?

The position is based in Sydney, NSW, and operates on a hybrid schedule.

What salary or compensation is offered for the Lead Solutions Engineer role?

This information is not specified in the job description.

What key skills and experience are required for this position?

Candidates need 5+ years in solutions engineering, technical consulting, or forward-deployed engineering, proven leadership experience, expertise in AI agents or automation platforms, and strong technical fluency with Python, APIs, and LLM prompting.

What is the company culture like at Relevance AI?

The company fosters a culture of support and excellence through weekly team check-ins, mentorship, knowledge sharing, and operating in a fast-paced, high-growth startup environment.

What makes a strong candidate for the Lead Solutions Engineer role?

A strong candidate has proven leadership in team mentorship and operations, hands-on expertise in AI agents and Python, experience in both pre-sales and post-sales, and thrives in a fast-paced startup with a customer-first mindset.

Relyance AI

Data protection and privacy compliance platform

About Relyance AI

Relyance AI specializes in data protection and privacy compliance by using machine learning to create a real-time inventory and map of personal data flows within organizations. Their software-as-a-service (SaaS) platform allows clients to monitor data processing activities, ensuring compliance with privacy regulations. What makes Relyance AI different is its focus on automating data tracking, which reduces manual workflows and compliance risks. The company's goal is to help organizations maintain user trust and meet regulatory requirements effectively.

Mountain View, CaliforniaHeadquarters

2020Year Founded

$60.3MTotal Funding

SERIES_BCompany Stage

Enterprise Software, Cybersecurity, AI & Machine LearningIndustries

51-200Employees