Principal Product Manager (AI Products) (United States)
Karat200,000 - 300,000 USD/year
- Internship
- Senior (5 to 8 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Artificial Intelligence, Contact Center Technology, Customer Service SoftwareIndustries
Requirements
Candidates should possess 5+ years of experience in Technology Consulting, Implementations, Product, or Customer Success roles, ideally with experience working closely with AI or LLM first products. A hands-on work style with a bias for action, anticipating needs and delivering with urgency and care is required, along with strong technical understanding, systems thinking, and exposure to building Agents. Comfort with ambiguity and a willingness to learn quickly in a dynamic startup environment are also necessary.
Responsibilities
As an AI Agent Product Manager, you will create, deploy, and optimize AI Agents to transform customer businesses and delight customers, owning AI Agent outcomes and driving key metrics. You will manage the deployment lifecycle for AI Agents, from scoping to launch and optimization, design and build AI agents in partnership with Forward Deployed Engineers, lead customer relationships and act as the primary point of contact, facilitate workshops and design sessions with customer stakeholders, and improve our playbooks for agent development and customer deployment.
Skills
AI
Product Management
Cross-functional Collaboration
Customer Engagement
Project Leadership
AI Agent Development
Deployment and Optimization
Problem Solving
Fast-paced Environment Adaptability
Cresta
AI-powered coaching for sales teams
About Cresta
Cresta focuses on enhancing business outcomes through AI-powered coaching and assistance, particularly for sales teams. Its main product, Cresta for Sales, analyzes all sales conversations to identify performance gaps and provide real-time coaching, helping businesses improve their sales efficiency. This service is available on a subscription basis and is suitable for companies of all sizes across various industries. Cresta also offers a chatbot service that automates repetitive conversations, allowing sales agents to concentrate on more complex tasks. The patented Real-Time Intelligence Engine continuously learns from interactions to highlight effective behaviors, giving businesses a competitive edge. Clients have reported notable improvements, including faster response times and increased sales conversions.
Key Metrics
Palo Alto, CaliforniaHeadquarters
2017Year Founded
$268.5MTotal Funding
SERIES_DCompany Stage
Consumer Software, Enterprise Software, AI & Machine LearningIndustries
201-500Employees