[Remote] Product Manager - AI Agent at Cresta

United States

Cresta Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Artificial Intelligence, Contact Center Technology, Customer Service SoftwareIndustries

Skills

Key technologies and capabilities for this role

AIProduct ManagementCross-functional CollaborationCustomer EngagementProject LeadershipAI Agent DevelopmentDeployment and OptimizationProblem SolvingFast-paced Environment Adaptability

Questions & Answers

Common questions about this position

What is the salary for the AI Agent Product Manager role?

This information is not specified in the job description.

Is this a remote position or is there a required location?

This information is not specified in the job description.

What skills are required for this Product Manager role?

Key skills include product thinking, a nose for value, project leadership, creative pragmatic problem-solving, thriving in fast-paced environments, and excelling at turning ambiguity into execution.

What is the company culture like at Cresta?

Cresta fosters a fast-paced environment with a world-class team of AI and ML experts, emphasizing cross-functional collaboration, customer focus, and innovation to revolutionize the workforce with AI.

What makes a strong candidate for this AI Agent Product Manager position?

Strong candidates own outcomes personally, partner effectively with Forward Deployed Engineers, lead customer relationships, facilitate workshops, and work closely with product and engineering teams to deliver customer ROI.

Cresta

AI-powered coaching for sales teams

About Cresta

Cresta focuses on enhancing business outcomes through AI-powered coaching and assistance, particularly for sales teams. Its main product, Cresta for Sales, analyzes all sales conversations to identify performance gaps and provide real-time coaching, helping businesses improve their sales efficiency. This service is available on a subscription basis and is suitable for companies of all sizes across various industries. Cresta also offers a chatbot service that automates repetitive conversations, allowing sales agents to concentrate on more complex tasks. The patented Real-Time Intelligence Engine continuously learns from interactions to highlight effective behaviors, giving businesses a competitive edge. Clients have reported notable improvements, including faster response times and increased sales conversions.

Palo Alto, CaliforniaHeadquarters
2017Year Founded
$268.5MTotal Funding
SERIES_DCompany Stage
Consumer Software, Enterprise Software, AI & Machine LearningIndustries
201-500Employees

Risks

Competition from AI giants like Google and Microsoft threatens Cresta's market share.
Rapid AI advancements may render Cresta's offerings outdated without continuous innovation.
Expansion into Romania and India may face operational challenges and increased costs.

Differentiation

Cresta's Real-Time Intelligence Engine offers unique AI-driven insights for sales improvement.
The company provides AI-powered coaching, enhancing sales team performance with real-time feedback.
Cresta's chatbot service reduces repetitive tasks, allowing agents to focus on complex issues.

Upsides

Cresta's $125M Series D funding boosts product development and market expansion.
Recognition in Forbes AI 50 list enhances Cresta's credibility and market presence.
Human-in-the-loop AI capabilities improve customer service interactions and satisfaction.

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