[Remote] Product Manager, Automations at Jobber

Remote

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Home Services, SaaSIndustries

Requirements

Experience as a product manager or product owner in a SAAS environment, with a focus on relevant areas

Responsibilities

Build a deep understanding of customers: service providers consisting of home service businesses (such as plumbing companies, landscapers, electricians etc.) spread across industries, locations, and sizes
Define and build Jobber’s Automation Strategy that maps how automation will make a meaningful impact in the lives of customers and fits into the company’s broader product and business goals
Set the Automations roadmap and ruthlessly prioritize to bring the Automations Vision to life, balancing quick wins (templates, small feature upgrades) with long-term strategic bets
Leverage AI to create dynamic and personalized experiences for customers
Partner closely with other teams and departments across the company (e.g., Sales, Success, Product Marketing, other product teams, and more) to launch and scale new ideas
Define and monitor key product and success metrics across discovery, adoption, revenue, churn, and engagement to track the success of bets, stepping in when things are not tracking with business goals
Take product leadership of the Automations team, shape the vision and strategy for automations, considering how AI can play a role
Empower small businesses to get more done, better manage their clients, and get paid faster through automation solutions

Skills

Key technologies and capabilities for this role

Product ManagementAutomationsRules-based SystemsWorkflowsAIScalabilityPlatform Development

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a remote position.

What is the salary range for this Product Manager role?

This information is not specified in the job description.

What does the Automations team do at Jobber?

The Automations team owns Jobber’s automation platform, a powerful rules-based system that helps customers automate repetitive tasks like sending invoice reminders or routing new quote requests, and they are scaling it to handle millions of actions while expanding capabilities with AI.

What is Jobber's company culture like?

Jobber's culture emphasizes transparency, inclusivity, collaboration, and innovation, and has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and other awards.

What skills or experience make a strong candidate for this Product Manager role?

A strong candidate is a dynamic product manager passionate about impacting small businesses, with the ability to build deep customer understanding of home service providers, shape product vision and strategy for automations and AI, and work cross-functionally with teams and senior leadership.

Jobber

SaaS platform for home service management

About Jobber

Jobber provides software solutions tailored for home service businesses, helping them manage operations like quoting, scheduling, invoicing, and payment collection. The platform operates on a subscription model, allowing small to medium-sized businesses in industries such as cleaning, landscaping, plumbing, and HVAC to access its features for a recurring fee. Jobber simplifies the management process, making it easier for businesses to serve their customers. It includes a mobile app and offers unlimited one-on-one support, along with resources like salary reports to assist in hiring. Jobber's goal is to enhance the efficiency and effectiveness of home service businesses.

Edmonton, CanadaHeadquarters

2011Year Founded

$180.7MTotal Funding

SERIES_DCompany Stage

Consumer Software, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Parental Leave

Professional Development Budget

Wellness Program

Risks

Increased competition from AI-driven platforms may reduce Jobber's market share.

Economic fluctuations could impact small businesses' ability to afford Jobber's services.

Integration issues with third-party services may lead to customer dissatisfaction.

Differentiation

Jobber offers a comprehensive SaaS platform for home service businesses.

The platform integrates AI tools like Jobber Copilot for enhanced decision-making.

Jobber's subscription model includes features like quoting, scheduling, and invoicing.

Upsides

Jobber's AI-powered Copilot enhances business strategies and operations.

The partnership with Stripe offers embedded financial services for better cash flow management.

Jobber's new marketing tools help businesses grow through online reviews and campaigns.

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