Lead Product Marketing Manager - Bellevue at Aircall

Seattle, Washington, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaS, Customer CommunicationsIndustries

Requirements

Outstanding English written, verbal and presentation skills - you can easily “make it make sense” for an audience of internal colleagues, buyers, and the market at large
A minimum of 6 years of relevant experience in tech Product or Product Marketing - experience at a B2B SaaS organization. Bonus points if you’ve focused on the SMB segment in the past!
An ownership mindset focused not just on content output, but on proactive communication, building effective go-to-market strategies and taking the initiative

Responsibilities

Become an expert in our product, our market, our competitors, and especially our global customers and buyers
Craft and articulate our unified, differentiated value proposition across a portfolio of Aircall solutions with an impactful core messaging and positioning framework and supporting bill of materials that drive pipeline and revenue growth
Get familiar with how our product is used by different customer segments, and use this information to inform go-to-market strategies, global marketing campaigns, and other initiatives
Manage competitive intelligence for Aircall’s Tier 1 competitors, and orchestrate compete programs in collaboration with the broader PMM team + cross-functional partners
Make sure our go-to-market teams, like Sales and Customer Success, have the resources they need to support expansion and upselling efforts
Help shape the product roadmap planning by understanding market needs, win/loss reasons, and helping prioritize initiatives and enhancements that will impact acquisition, expansion and retention
Bring creative problem-solving approaches to the team to help Aircall achieve ambitious revenue goals in 2025 and beyond

Skills

Product Marketing

Portfolio Marketing

Go-to-Market Strategy

Cross-Functional Collaboration

CRM Integrations

AI Insights

Customer Success

Marketing Enablement

Aircall

Cloud-based phone system for businesses

About Aircall

Aircall provides a cloud-based phone system that helps businesses manage their voice communications effectively. The platform includes features such as call monitoring, call routing, and the ability to sync data with other business tools like Customer Relationship Management (CRM) systems and helpdesks. It is designed for small to medium-sized businesses (SMBs) and enterprises that need a scalable solution for handling a high volume of calls. Aircall operates on a subscription-based model, where clients pay a recurring fee based on the number of users and features they need. This model allows for continuous updates and support. Additionally, Aircall has an app marketplace where third-party developers can create integrations, enhancing the platform's functionality and providing extra revenue opportunities. The goal of Aircall is to streamline communication for businesses and improve their operational efficiency.

New York City, New YorkHeadquarters

2014Year Founded

$219.4MTotal Funding

SERIES_DCompany Stage

Consumer Software, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Food Allowance

Snacks & Drinks

Medical Insurance

Competitive Salary

Flexible remote policy

Retirement Savings Plan

Outings & Events

Fitness Fund

Commuter Benefits

Referral Bonus

Risks

Emerging AI-driven platforms may surpass Aircall's current feature set, threatening market share.

Economic downturns could reduce SMB spending on communication tools, impacting revenue.

Privacy regulations in the EU may increase compliance costs for Aircall.

Differentiation

Aircall offers seamless integration with CRM and helpdesk tools for efficient communication.

The platform supports multilingual capabilities, enhancing global reach and customer service.

Aircall's subscription model provides steady revenue and continuous updates for users.

Upsides

Growing demand for AI-driven customer service solutions aligns with Aircall's offerings.

The rise of remote work increases the need for cloud-based communication tools like Aircall.

Projected growth in cloud telephony services presents expansion opportunities for Aircall.

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