Director of Product Management, Consumer Products
TalkiatrySalary not specified
Ld. Dir, PS DDAT Financial Technology Solutions: Digital Product Management at CVS Health
Illinois, United States
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries
Requirements
- 10+ years overall experience, including 8+ years of product management experience, owning enterprise-scale products/capabilities
- 3+ years of experience leading and developing teams
- 3+ years of experience in healthcare and/or insurance
- Experience working in an agile environment and leading decentralized teams
- Ability to travel at least 25% per year
- Preferred Qualifications
- Pharmacy Benefits Management or healthcare experience
- BI or Analytics Product Management experience
- High technology and data acumen
- Experience product transformation, activation and operational model within complex environments across large organizations
- Experience problem solving and consulting within complex environments across large organizations
- Experience facilitating cross-functional teams
Responsibilities
- Evaluate current state to identify opportunities through customer needs, product analysis, digital data and stakeholder conversations
- Act as the strategic advisor, provide support, subject matter expertise and guidance to product teams and partners
- Engage and inspire the business leaders by participating in key Business Unit leadership meetings, operating reviews and investment meetings
- Set the product strategy and find resolutions in partnership with senior business leaders, on overall level of investment and relative priority of epics and features on the roadmap
- Connect the roadmap to specific value drivers that contribute to department P&L (e.g. opening up a new business revenue stream)
- Create a shared understanding among business partners of the intended outcome of each product, the cost of running the product and the expected benefit of any enhancements
- Keep a close pulse on the voice of the customer, identify insights and propose solutions to address problems and maximize latest opportunities
- Bring a consultative perspective and recommendations to department leaders with an eye toward how the changing landscape may require them to adjust their business models
- Lead the strategic vision, development, and execution of the product roadmap
- Drive innovation, manage cross-functional teams, and ensure the delivery of high-quality products that exceed customer expectations
- Provide product strategic leadership and guidance for an enterprise Pharmacy Benefit Management reporting product
- Partner deeply with stakeholders across the company to understand customers, current product landscape, operational needs, and business goals to develop a long-term vision, strategy, and roadmap that achieves outcomes and delivers value
- Support and mentor team members responsible for the entire life cycle management of product lines/products, including purpose, definition, design, planning, development, prototyping and testing
- Apply design thinking methodology to ensure customer centricity is the core of the product to deliver the right value to the right customer at the right time
Skills
Product Management
Digital Product Management
Product Roadmap
Design Thinking
Prototyping
Testing
Strategic Leadership
Cross-functional Collaboration
Customer Centricity
Pharmacy Benefit Management
CVS Health
Comprehensive pharmacy and healthcare services
About CVS Health
CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.
Woonsocket, Rhode IslandHeadquarters
1963Year Founded
DEBTCompany Stage
Healthcare, Consumer GoodsIndustries
10,001+Employees
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
Company Equity
Wellness Program
Professional Development Budget
Paid Vacation
Paid Holidays
Risks
Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.
The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.
The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.
Differentiation
CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.
The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.
CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.
Upsides
Expansion of telehealth services allows CVS to reach more patients remotely.
Increased consumer interest in wellness boosts demand for CVS's health-related products.
The trend towards value-based care aligns with CVS's integrated healthcare approach.
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