Learning Experience Designer
DeputyFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Candidates must possess a Bachelor's degree or certificate in Instructional Design with 4+ years of experience in training and development or instructional design, or a combined minimum of 8 years of education and relevant experience. Advanced technical writing and editing skills, proficiency with authoring tools like Articulate Storyline or Adobe Captivate, excellent oral communication and interpersonal skills, critical thinking, analysis, and synthesis skills, and strong planning, organizing, and project management abilities are required. The ability to work collaboratively and creatively in a deadline-driven environment, manage multiple projects simultaneously while meeting deadlines and quality standards, and experience with Learning Management Systems are also necessary.
The Instructional Designer will utilize proven instructional design methodologies and adult learning theory to create learning solutions that meet audience learning styles, content topics, and audience locations while adhering to quality standards. They will design, develop, and maintain training content using multiple delivery modes, including blended, facilitator-led, and web-based training solutions, leveraging various software development tools for innovative delivery methods. Responsibilities include conducting needs analyses with subject matter experts, designing and developing text, graphics, animations, simulations, and assessment instruments, and independently creating and managing development timelines and milestones to ensure project deliverables are met. The role also involves promoting an environment that supports belonging and reflects the M&T Bank brand, ensuring content is intelligible and appropriate for the intended audience, and publishing all course components to the LMS.
Full-service banking for individuals and businesses
M&T Bank provides a variety of banking services to individuals, small businesses, and larger companies. Their offerings include mortgage assistance, personal and business checking accounts, and mobile banking options. The bank primarily operates in the Northeastern and Mid-Atlantic regions of the United States, emphasizing community engagement and a focus on customer service. M&T Bank's business model is based on traditional banking practices, such as loans, deposits, and investment products, and it generates revenue through interest income and service fees. A key aspect that sets M&T Bank apart from its competitors is its commitment to community involvement, which includes allowing employees to volunteer and supporting local organizations. The recent merger with United Bank, N.A. has further expanded their services and market presence.