Senior Learning Design Professional

About the Role

Employment Type: Full time

Become a part of our caring community and help us put health first. The Senior Learning Design Professional uses instructional design, cognitive psychology, and adult learning theory to determine the appropriate solution to a knowledge or performance gap, followed by design, development, and delivery.

The Senior Learning Design Professional's work assignments involve moderately complex to complex topics and will require proficient project management skills and time management. This role will be focused on the development of learning experiences specifically for the Care Management line of business, including both clinical and non-clinical roles.

Responsibilities

• Analyzes content, organizes content, designs solutions, and writes storyboards, scripts, performance support, mobile learning, and manuals.
• Analyzes learning needs and partners with subject matter experts to provide input for course content.
• Writes effective learning objectives and coordinates performance assessments to measure training effectiveness.
• Ensures course materials are current and relevant to training needs.
• Tracks and analyzes the training programs' effectiveness by examining learner's satisfaction levels, proficiency testing, and job performance improvement.
• Provides instruction and guidance to Facilitators.
• Knows how to use collaborative tools to facilitate learning.
• Plans, organizes, and develops training curriculum, materials, job performance aids, and programs to meet specific training needs.
• Uses consultative skills to commit projects and conduct needs analysis with clients to determine whether learning solutions are necessary or relevant.
• Begins to influence department’s strategy.
• Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction.
• Exercises considerable latitude in determining objectives and approaches to assignments.

Use your skills to make an impact.

Required Qualifications

• Bachelor's Degree
• 5 or more years of working instructional design experience including creation of CBT's, PowerPoint, Facilitator Guides, Job-Aids, Self-Paced Learning.
• Prior experience working in a fast-paced, consumer-centric company in a learning function.
• Experience utilizing Articulate 360, Camtasia, and PowerPoint.
• Progressive business experience with a focus on learning strategies and adult learning theories.
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences.
• Must be able to work efficiently, multi-task, and pivot as project priorities change.
• Experience with Project Management.

Preferred Qualifications

• Master's Degree in one of the following areas: Learning and Performance; Education; Instructional Design; Organizational Design or related field.
• Work experience in a health care and/or Insurance setting.
• Clinical and/or Care Management work experience.
• Experience working in CSOD uploading curricula and creating Events & Sessions.

Travel

While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Compensation

Scheduled Weekly Hours: 40 Pay Range: $71,100 - $97,800 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends.