Partner Customer Success Manager
VantaFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Candidates should possess a Bachelor's degree in Business, Technology, or a related field, with 5-7 years of overall work experience, including 2-3+ years in partner/channel management or inside sales roles within B2B SaaS or enterprise software. Experience working with or managing technology partners such as VARs, GSIs, RSIs, MSPs, or ISVs is required, along with a strong understanding of partner ecosystems, indirect sales models, and software sales cycles. Excellent communication, collaboration, and interpersonal skills are essential, as is experience using Salesforce or similar CRM tools. A self-starter mindset with the ability to work independently and manage multiple partner relationships simultaneously is also necessary. Preferred qualifications include experience in RPA, AI/ML, or enterprise automation technologies, familiarity with partner programs and incentive structures, prior experience in a high-growth or start-up environment, and relevant automation certification.
The Inside Partner Account Manager will manage and develop relationships with a portfolio of UiPath partners, including resellers, system integrators, and consulting partners. They will lead the partner business planning process by aligning goals, establishing revenue targets, and monitoring key performance indicators. This role involves driving joint pipeline development and co-selling opportunities to increase partner-influenced revenue growth, and collaborating with internal sales teams to ensure alignment between territory strategies and partner coverage. Responsibilities also include delivering enablement sessions, supporting partner onboarding, training, and certification initiatives, and serving as the primary liaison between partners and UiPath's cross-functional teams. The role requires maintaining accurate partner records in CRM systems, tracking performance metrics, participating in partner QBRs, and presenting insights and recommendations for mutual success, as well as supporting partner marketing activities like campaigns, webinars, and events.
Robotic process automation software solutions
UiPath provides robotic process automation (RPA) solutions that help businesses improve their efficiency by automating repetitive tasks. Their software allows organizations to create AI-driven workflows and manage these processes through cloud-based orchestration. This means that users can set up automated tasks that run without human intervention, which helps to lower operational costs and boost productivity. What sets UiPath apart from its competitors is its extensive marketplace for third-party integrations, allowing users to enhance their automation capabilities with additional tools and solutions. The main goal of UiPath is to empower organizations to streamline their operations and focus on more strategic activities by reducing the time spent on mundane tasks.