Head of Strategic Accounts, Singapore at Remitly

Singapore, Singapore, Singapore

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Compliance, Risk ManagementIndustries

Requirements

At least 10 to 15 years of experience in strategic account management or enterprise sales with minimum of 8 years of experience in a people management
Domain expertise in AML, KYC, Compliance and Risk management within the banking and financial services sector will be highly advantageous
Proven ability to lead and develop high-performing sales or account management teams
Strong track record in managing complex sales cycles and negotiating high-value contracts
Excellent relationship-building skills with experience engaging C-level stakeholders
Strategic thinker with strong commercial acumen and business alignment skills
Skilled in cross-functional collaboration across sales, product, marketing, and operations
Solid understanding of the Singapore and Southeast Asia market landscape
Proficient in CRM tools (e.g., Salesforce) with strong pipeline and reporting discipline

Responsibilities

Lead the Strategic Accounts team in Singapore to achieve and exceed revenue, retention, and performance targets through strategic direction and coaching
Develop and execute departmental sales strategies aligned with overall business objectives
Drive consultative selling excellence, including oversight of key product demos, presentations, and tender responses
Lead contract negotiations, ensuring commercially sound agreements in line with company policy
Champion customer retention and expansion by reinforcing value propositions and solution differentiation
Build and maintain strong senior-level client relationships, ensuring consistent, high-quality engagement
Foster cross-functional collaboration to deliver an integrated and customer-centric experience
Set and monitor standards for client interaction quality and frequency to strengthen competitive positioning
Provide strategic input into market planning and product development initiatives
Stay ahead of market trends, regulatory changes, and competitor activities to inform decision-making
Oversee portfolio planning and pipeline management, ensuring accurate forecasting and alignment to strategic goals
Ensure accurate and timely reporting, including team compliance with Salesforce and internal reporting standards

Skills

Strategic Account Management

Sales Leadership

Consultative Selling

Contract Negotiation

Anti-Money Laundering

Counter Terrorist Financing

Identity Verification

Fraud Prevention

Credit Risk Mitigation

Customer Data Management

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters

2011Year Founded

$423.9MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend

Office Culture

Flexible PTO, Schedules and Leaves

DEI Learning Opportunities

Community Engagement

Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.

AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.

Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.

The company leverages technology for a seamless user experience via its app and website.

Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.

AI agents in operations could reduce costs and improve Remitly's efficiency.

Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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