Solution Engineer Manager, SLED
Snowflake178,300 - 248,100 USD/year
- Full Time
- Senior (5 to 8 years), Junior (1 to 2 years)
$120,000 – $180,000Compensation
Expert & Leadership (9+ years), Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Software, SaaSIndustries
Requirements
Candidates should possess 8+ years of experience in a client-facing technical role, such as solutions engineering or sales engineering, along with proven leadership experience and a passion for mentoring and team-building. Strong understanding of cloud infrastructure, data platforms, and modern engineering practices is required, as well as excellent communication and stakeholder management skills. Comfort working in a fast-paced, ambiguous environment with cross-functional teams is also necessary. Experience with data engineering, ML pipelines, or enterprise SaaS is considered a strong asset.
Responsibilities
As Head of Solution Engineering, you will lead a growing team of solution engineers, serve as the bridge between product capabilities and customer needs, and be hands-on in both architecture and client strategy. You will play a critical role in pre- and post-sales engagements, ensuring customer success from onboarding through long-term adoption. You will own the end-to-end technical engagement lifecycle for key clients, partner with sales, product, and engineering to define technical strategy in deals, and serve as a trusted advisor to clients by designing and delivering scalable solutions. Additionally, you will translate customer feedback into actionable insights for the product roadmap, develop and maintain technical documentation, demos, and POCs, and ensure the team consistently delivers high-quality solutions with a strong customer focus.
Skills
Cloud Infrastructure
Data Platforms
Solution Architecture
Stakeholder Management
Communication Skills
Technical Documentation
Pre-sales
Post-sales
Client Engagement
Data Engineering
ML Pipelines
Enterprise SaaS
Shakudo
End-to-end platform for AI projects
About Shakudo
Shakudo offers a platform designed to support organizations in developing and managing AI and data-intensive products. Their main product, the Hyperplane platform, facilitates the entire workflow of AI projects, from initial ideas to deployment. It automates the optimization of resources, helping teams select the best configurations without the need for complex setups. This makes it easier for data scientists and AI teams to focus on building and maintaining their models efficiently. Shakudo differentiates itself from competitors by providing a subscription-based service with tiered pricing, allowing organizations to choose the level of access that suits their needs. The goal of Shakudo is to simplify the AI development process, enabling organizations to implement their AI projects more quickly and reliably.
Key Metrics
Toronto, CanadaHeadquarters
2021Year Founded
$9.8MTotal Funding
SERIES_ACompany Stage
Enterprise Software, AI & Machine LearningIndustries
11-50Employees