Signifyd

Head of Solution Design and Delivery

United States

Signifyd Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, Payment Processing, E-commerceIndustries

Requirements

Candidates should possess a proven track record of leading a high-functioning team responsible for bookings and time-to-value deployments of machine learning solutions at a technology company servicing the eCommerce or payments verticals, and a passion for mentorship, coaching, and data-driven scalability. They must also demonstrate an unwavering commitment to building and deploying exceptional technical solutions, as well as experience managing a team of people managers and individual contributors.

Responsibilities

As the Head of Solution Design and Delivery, the individual will be accountable for driving Signifyd’s top-level KPIs, including bookings, POV conversion rate, and revenue go-lives, while advising clients on data-driven technical value propositions and earning their trust across various stakeholder groups. They will lead the development and execution of strategic initiatives, manage relationships with technical sponsors at strategic clients, and foster a global team of solution engineers and implementation managers to provide best-in-class partnership for retailers and financial institutions, ultimately increasing customer lifetime value and driving future growth.

Skills

Solution Design
Client Relationship Management
Business Development
Data-Driven Decision Making
Team Leadership
Strategic Planning
Upsell and Cross-sell
Stakeholder Management
Technical Solutions

Signifyd

Fraud protection for online retailers

About Signifyd

Signifyd specializes in fraud protection for online retailers, helping them detect and prevent fraudulent activities. The company provides a platform that uses machine learning and artificial intelligence to analyze transactions in real-time, identifying potential fraud. This service allows retailers to reduce chargebacks and approve more legitimate orders, ultimately increasing their revenue. Signifyd differentiates itself by offering a financial guarantee on approved transactions, meaning they will cover costs if a transaction they approve is later found to be fraudulent. This added security builds trust with clients. Operating globally, Signifyd ensures transparency with real-time data on system performance, allowing retailers to focus on their core business without the constant worry of fraud.

Key Metrics

Palo Alto, CaliforniaHeadquarters
2011Year Founded
$399.8MTotal Funding
SERIES_ECompany Stage
Cybersecurity, AI & Machine LearningIndustries
501-1,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Flexible Spending Account/Flexible Spending Account
Unlimited Paid Time Off
401(k) Company Match
Stock Options
Annual Performance Bonus
Paid Parental Leave
On-Demand Therapy for all employees & their dependents
Dedicated learning budget through Learnerbly
Company Social Events

Risks

Rise of 'friendly fraud' challenges Signifyd's financial guarantee model.
'Buy now, pay later' services introduce new fraud types that may evade current detection.
Flexible return policies in Europe could increase return fraud, straining existing strategies.

Differentiation

Signifyd offers a financial guarantee on approved transactions, covering potential fraud costs.
The company uses advanced AI and machine learning for real-time fraud detection.
Signifyd's global reach allows it to serve a diverse range of e-commerce clients.

Upsides

Partnership with Adobe Commerce enhances transaction intelligence and fraud protection capabilities.
$100 million Series D funding supports European market expansion and operational scaling.
Integration with Celerant shifts liability, attracting retailers seeking comprehensive fraud solutions.

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