[Remote] Senior Strategic Alliance Manager at Omada Health

United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Digital HealthIndustries

Requirements

5+ years healthcare experience in managing external business relationships with partners/alliance or clients (account management, channel management, customer success, management consulting…)
Thrive in a dynamic, ambiguous fast-paced environment -- has the bias-for-action and resourcefulness to find a way to get stuff done
Ability to both think long-term/strategic growth, and excellent attention to detail to quarterback day-to-day operations
Strong accountability and organizational skills -- can drive and follow-through on complex, cross-functional workstreams to deliver high-quality results on-time
Honor Omada’s values: Start with Trust, Seek Context, Act Boldly, Deliver Results, Succeed Together, Remember Why We’re Here
Internal Candidates Only: Have worked at Omada for 12+ months

Responsibilities

Take overall ownership and accountability for Omada’s relationship for one of our largest Strategic Alliance partners, setting a strategic vision and goals, and managing progress toward those
Lead external relationships with the Alliance partner, including by mapping key Omada and partner stakeholders to drive alignment and success and by conducting regular business reviews with the Alliance to assess progress and grow partnership
Develop and execute measurable activation plans to meet both organizations’ goals with the partnership, including in particular growth and expansion
Provide Alliances with an exceptional Omada experience, delivered efficiently and enabled by internal Omada teams
Collaborate with the Alliance Delivery Lead (your operational/technical counterpart) to bring new expansion opportunities to life; serve as a point of escalation to resolve operational issues
Manage and help grow the sales pipeline through the partner channel, with responsibility for revenue growth
Partner with internal cross-functional Executives and teams (across Sales, Customer Success, Member Support, Marketing, Product, Clinical…) to deliver on both strategy and day-to-day operations
On behalf of your Alliances, collaborate with Omada teams to progress thinking and innovation on products and services

Skills

Key technologies and capabilities for this role

Strategic AlliancesPartnership ManagementStakeholder ManagementBusiness DevelopmentAccount ManagementRelationship BuildingStrategic PlanningBusiness ReviewsActivation PlansCross-functional CollaborationSales GrowthHealthcare Partnerships

Questions & Answers

Common questions about this position

Is this role remote or does it require office work?

The ideal candidate can be located anywhere across the U.S., and Omada is a remote-first environment that allows for both remote work and in-office collaboration when needed.

What experience is required for the Senior Strategic Alliance Manager role?

Candidates need 5+ years of healthcare experience in managing external business relationships with partners, alliances, or clients, such as in account management, channel management, customer success, or management consulting.

What key skills make someone successful in this position?

Successful candidates thrive in dynamic, ambiguous, fast-paced environments with a bias-for-action and resourcefulness, can think long-term strategically while managing day-to-day operations with attention to detail, and have strong accountability and organizational skills.

What is the team structure for this role?

The Senior Strategic Alliance Manager reports to the Senior Director, Strategic Alliances, and works alongside a cadre of other Senior Strategic Alliances Managers and Strategic Alliance Managers.

What does Omada Health's company culture emphasize?

Omada Health focuses on a mission to inspire and engage people in lifelong health, operates in a remote-first environment, and involves partnering with a Strategic Alliance ecosystem to grow and scale in a dynamic, fast-paced setting.

Omada Health

Virtual care for chronic condition management

About Omada Health

Omada Health provides virtual care programs aimed at helping individuals with chronic conditions improve their health over the long term. Their approach combines clinical protocols with behavioral science to create personalized interventions for issues like diabetes prevention, weight management, hypertension, and musculoskeletal problems. The programs are evidence-based and have shown positive results in peer-reviewed studies. What sets Omada apart from competitors is their focus on creating engaging programs that encourage participants to stick with them, leading to reduced healthcare costs and improved health outcomes. The goal of Omada Health is to leverage technology and human care teams to support members in achieving lasting health behavior changes.

San Francisco, CaliforniaHeadquarters

2011Year Founded

$436.3MTotal Funding

DEBTCompany Stage

HealthcareIndustries

501-1,000Employees

Benefits

Remote first - Join Omada from anywhere in the US. No matter where you’re located, we budget for travel so your team can come together.

Flexible vacation - Invest in yourself and your loved ones with flexible time away and monthly wellness days.

Parental leave - We support all new parents with competitive leave policies and flexible schedules upon return.

Omada program - Join our best-in-class program to reach your health goals, and invite a loved one to join you too.

Meeting-free days - Every Wednesday afternoon, we observe company-wide focus time with nothing on the calendar.

Resources to thrive - Invest in inclusion with resource groups, equity training, and a cross-functional team dedicated to belonging.

Risks

Amazon's entry into digital health could challenge Omada's market share.

High costs of GLP-1 medications may limit Omada's program adoption.

Reliance on partnerships with large employers poses a risk if they switch providers.

Differentiation

Omada Health is the largest CDC-recognized provider of the National Diabetes Prevention Program.

Omada combines health coaching, connected devices, and data for personalized health interventions.

Omada's programs are clinically supported and published in multiple peer-reviewed journals.

Upsides

Omada's IPO planned for 2025 could provide significant capital for expansion.

Partnerships with major employers like Costco enhance Omada's market reach.

Omada's integration of GLP-1s with behavior change programs shows promising health outcomes.

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