[Remote] VP, Healthcare & Life Sciences Industry GTM at ServiceNow

New York, New York, United States

ServiceNow Logo
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Life SciencesIndustries

Requirements

  • Seasoned business and growth leader capable of thriving in partnership with senior leaders across Product, Marketing, Field Sales, Architecture, Partner, and the broader Industry & Solutions team
  • Experience setting and executing bold bets across industries, aligning the company against them, and driving elite execution in Pipeline Generation and Net New ACV growth
  • Ability to lead senior executive workshops with strategic customers, partner with verticalized sales leaders to analyze global industry trends and drive action plans, coach and develop GTM teams, build partnerships with SIs, MSPs, and advisory firms, and hold cross-functional team meetings
  • Capability to manage a team of 6 individuals, including 4 direct reports (Head of Provider, Head of Life Sciences (Americas), Head of Life Sciences (EMEA), and Head of Payor), while expanding into new markets and capabilities

Responsibilities

  • Drive clarity on the plan to deliver significant y-o-y growth in the global NNACV industry growth over the next 3 years
  • Lead and inspire a world-class HCLS GTM team, providing coaching on strategies, prioritization, activation, and development
  • Lead from the front in facilitating executive-level customer workshops (EBCs, customer business reviews, advisory boards), fostering genuine excitement and bias towards action with ServiceNow
  • Serve as executive sponsor for selected marquee accounts, partnering with account teams and senior customer stakeholders to ensure integrated solutions and measurable outcomes
  • Establish structured operating rhythms such as quarterly Industry Business Reviews and regional strategy sessions, ensuring data-driven insights inform decisions and execution
  • Leverage analytics to identify trends, gaps in pipeline coverage, and sub-industry opportunities, and solution against them to accelerate growth
  • Identify and prioritize wall-to-wall transformational potential across HCLS customers, teeing up sponsorship opportunities to drive platform adoption
  • Build and strengthen strategic partnerships with global consultancies, SIs, and advisory practices

Skills

Key technologies and capabilities for this role

Go-To-MarketBusiness DevelopmentAI PlatformHealthcare ITLife SciencesSales LeadershipPipeline GenerationStrategic PartnershipsIndustry SolutionsGrowth Strategy

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a remote position.

What is the salary for this VP role?

This information is not specified in the job description.

What are the key responsibilities of this role?

The role involves driving year-over-year growth in global NNACV, leading and inspiring the HCLS GTM team with coaching on strategies, leading executive workshops, partnering with sales leaders on trends, building partnerships, and aligning cross-functional teams.

What team will I manage in this position?

You will manage a team of 6 individuals, including 4 direct reports: Head of Provider, Head of Life Sciences (Americas), Head of Life Sciences (EMEA), and Head of Payor.

What experience makes a strong candidate for this VP role?

A seasoned business and growth leader who thrives in partnering with senior leaders across Product, Marketing, Field Sales, Architecture, Partner, and Industry teams, with expertise in setting bold bets, driving pipeline generation, and elite execution in growth.

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters
2004Year Founded
$81.5MTotal Funding
IPOCompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Generous family leave
Flexible PTO
Matched Donations
Retirement benefits
Annual learning stipends
Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.
Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.
The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.
The company focuses on large enterprises, providing tailored solutions for diverse industries.
ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.
The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.
ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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