Job Description

Salary: $150K - $350K Location Type: Remote Employment Type: Full-Time

About Zapier

We're humans who simply think computers should do more work. At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Zapier is building the world’s first AI orchestration platform - one that connects tools, data, and humans into automated systems that work for you. As businesses race to integrate AI into their workflows, they face a new kind of challenge: making all their tools and AI agents talk to each other, reliably and at scale. That’s where Zapier comes in.

We’re opening a general application for high impact individuals with deep experience in AI and automation - especially those coming from consulting, systems integration, or platform strategy roles. You may not have traditional go-to-market (GTM) experience, but you know how to turn AI into business outcomes. We’ll work with you to find the best-fit role on our GTM team - whether that’s Customer Success, Solutions Architecture, Account Executive, or Technical Account Management.

If you're excited to help customers adopt, integrate, and scale AI using Zapier’s orchestration layer, we want to hear from you.

Why This Role Is Different

Zapier is no longer just a no-code automation tool - we’re the connective tissue of modern AI systems. Our platform orchestrates over 8,000 apps, tools, and APIs, enabling companies to deploy AI in powerful, scalable ways - without rebuilding their stack. As we evolve into an AI orchestration platform, we need forward-thinking GTM teammates who understand this emerging landscape and can help our customers navigate it.

About You

• You deliver exceptional results in all you do.
  • You’ve been in high-impact roles where you’ve consistently been a top performer. Perhaps you’ve been in the trenches at a startup, worked on enterprise transformations at a top consulting firm, or navigated the chaos of investment banking.
  • You’ve built a track record of solving hard problems, delivering results, and operating in fast-paced, high-stakes environments that will translate well into go-to-market work.
• You’re a builder at heart.
  • You love to get deep into complex systems - both ours and our customers - to marry their business problems with our platform solutions.
  • You thrive when you get to come up with audacious ideas, execute them, and make them better over time.
• You’re eager to move into a GTM role, or grow within one.
  • Maybe this is your first customer-facing role, or maybe you’ve done light GTM work alongside technical delivery.
  • Perhaps you’re a founder and longtime Zapier customer ready to evangelize full time - or a management consultant eager to shift from strategy to execution.
  • No matter your starting point, you’re ready to build relationships, solve problems, and drive outcomes at the core of the revenue organization.
• You thrive in ambiguity and chase meaningful impact.
  • This isn’t a one-size-fits-all job. We’ll align the role to your experience and where you can make the biggest difference - whether that’s onboarding AI-native customers, architecting enterprise solutions, or enabling GTM teams on technical workflows.
• You bring a strong AI and automation background.
  • You’ve helped organizations adopt LLMs, automate workflows, or design AI systems that improve efficiency and insight.
  • You might come from a top consulting firm, a platform strategy role, or a tech-forward operations team.

A Few Paths This Role Might Take

Depending on your skills and interests, we’ve got a few critical areas we’re looking to attack today and more emerging every month. Our discussion could branch into interview tracks focused on:

• Technical Consulting