[Remote] Group Health Operations Manager (RN/LPN) at Blank Street

United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare OperationsIndustries

Requirements

Candidates must possess an RN or LPN license and have utilization review experience. Preferred qualifications include an Associate's or Bachelor's degree, business experience in healthcare, insurance, Worker's Compensation, or auto insurance settings. Essential skills include exceptional communication, critical thinking, efficient time management, meeting deadlines, and computer literacy. Remote employees must provide and maintain their own reliable internet service.

Responsibilities

The Group Health Operations Manager is responsible for overseeing regional operations to ensure profitability, achieve financial and referral goals, and manage staffing efficiencies. This role involves managing staff performance, conducting hiring and evaluations, planning daily activities, measuring productivity, and coordinating with other departments. Key duties include driving revenue growth through excellent customer service, ensuring timely report delivery, managing client inquiries, optimizing physician costs by adhering to fee schedules and selecting appropriate physicians, and building relationships with key physicians.

Skills

Operations Management

Staff Management

Performance Management

Financial Management

Customer Service

Reporting

Hiring

Performance Evaluations

LPN

Blank Street

Specialty coffee shop with efficient service

About Blank Street

Blank Street provides a unique coffee shop experience by offering high-quality coffee and food at affordable prices. The company started with a small coffee cart in Brooklyn and has since expanded to major cities like New York, London, Boston, and Washington, D.C. Their product offerings include specialty coffees sourced from around the world and fresh, locally-sourced food. Customers can enjoy a quick yet premium experience, thanks to the efficiency of their small locations that help keep costs down. Blank Street differentiates itself from competitors by focusing on customer convenience through technology, such as their app that allows for ordering ahead, customizing drinks, and participating in loyalty programs. They also prioritize employee satisfaction by paying baristas above-market wages. The goal of Blank Street is to redefine the coffee shop experience by combining quality, affordability, and exceptional service, making it a significant player in the specialty coffee market.

New York City, New YorkHeadquarters

2020Year Founded

$50.6MTotal Funding

EARLY_VCCompany Stage

Food & Agriculture, Consumer SoftwareIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Leave

Paid Holidays

Parental Leave

Flexible Work Hours

Company Equity

Risks

Rapid expansion may lead to operational inefficiencies and overextension.

Subscription program may not resonate with all customer segments, risking dissatisfaction.

Reliance on outsourced vendors poses risks if supply chain disruptions occur.

Differentiation

Automated espresso machines ensure consistent quality and enhance barista-customer interaction.

Small, cost-effective locations reduce overhead and allow competitive pricing.

Focus on high-quality, clean, and natural products at affordable prices.

Upsides

Rapid expansion into major cities increases brand visibility and market presence.

Subscription model provides steady revenue and enhances customer loyalty.

Partnerships with lifestyle brands boost brand visibility and customer engagement.

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