Telephonic Nurse Care Manager

The Telephonic Nurse Care Manager will provide personalized assessments, ongoing care planning, and expert guidance over the phone to members in Illinois. They will help members overcome barriers to care, manage chronic conditions, and connect with vital resources. The role involves performing health assessments, care planning, and education on chronic conditions and gaps in health care plans. Responsibilities include employing various strategies to manage members' physical, environmental, and psycho-social health issues, identifying and resolving barriers to effective care, and ensuring patient progress towards desired outcomes through continuous monitoring and active care planning. The nurse will also navigate multiple systems, utilize critical thinking skills, and occasionally travel for training or meetings.