Mental Health Coach (NBC-HWC or ICF Certified)
HeadspacePart Time
Entry Level & New Grad, Junior (1 to 2 years)
Candidates must possess a Bachelor's degree in a health or social service-related field or an LPN license in Illinois. Fluency in both English and Spanish, including speaking, reading, and writing without limitations, is required. A minimum of 2 years of case management experience is necessary, along with proficiency in Microsoft Word, Excel, and Outlook, and experience with electronic information applications. Preferred qualifications include certification as a Case Manager, a Master's degree in a health or social service field, prior experience with Medicare & Medicaid recipients, electronic case note documentation, and knowledge of community health resources.
The Telephonic Bilingual Care Coach will conduct comprehensive assessments to identify member needs and guide them to essential resources. They will employ various strategies to manage members' health issues telephonically, identifying and resolving barriers to effective care. Responsibilities include continuously monitoring patient care through assessments, data, and conversations to ensure progress towards desired outcomes and active care planning. The role involves understanding professional concepts, regulations, strategies, and operating standards within their work area, making decisions about their work approach and priorities, and following established guidelines and procedures.
Health insurance provider for seniors and military
Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.