Gestor/a de servicios at Alcion

Madrid, Community of Madrid, Spain

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Facility Services, Sustainable InfrastructureIndustries

Requirements

Titulación superior
Experiencia previa de al menos 2 años en gestión de servicios de limpieza, mantenimiento, outsourcing, servicios auxiliares, etc
Experiencia en gestión de equipos
Conocimientos de RRHH y financieros
Manejo avanzado de Excel

Responsibilities

Gestión integral del Servicio y las Operaciones: coordinar la apertura, cierre y operación del servicio; supervisar herramientas de gestión y cumplimiento de KPIs de servicio y productividad; mantener tiempos de respuesta adecuados y reporting al cliente
Gestión económica del contrato: control y seguimiento de la cuenta de explotación, costes, facturación, desviaciones, etc
Gestión de Recursos y Compras: planificar y gestionar la compra de materiales, consumibles y equipos; supervisar subcontrataciones y cumplimiento de proveedores; controlar presupuestos y corregir desviaciones
Gestión del Personal: asegurar documentación y formación del personal; gestionar altas, bajas, cambios de jornada y relaciones laborales; monitorizar absentismo y desempeño del equipo
Mejora Continua y Desarrollo: identificar oportunidades de mejora e impulsar planes de desarrollo, hacer propuestas de optimización del negocio; participar en estudios técnicos y económicos
Seguridad y Prevención de Riesgos: colaborar en la gestión de seguridad y salud en el trabajo; detectar y analizar riesgos de accidentes/incidentes; coordinar reconocimientos médicos y cumplimiento de medidas de seguridad
Collaborate and provide support on projects carried out by his/her unit/department, in keeping with the instructions given by his/her supervisor, performing the tasks delegated to him/her to meet the project’s needs
Responsible for the performance of service contracts: plan, optimise and supervise the usage of resources to ensure that the services are rendered on time, with the prescribed specifications and cost
Managing contracts, drawing up budget estimates, planning and establishing the phases of the service, supervising the activities of the sub-contractors, the subordinate staff and the workers, verifying the quality of the work throughout all phases of the service

Skills

Key technologies and capabilities for this role

Service ManagementOperations ManagementKPI MonitoringFinancial ControlBudget ManagementHR ManagementProcurementSupplier ManagementContinuous ImprovementRisk ManagementHealth and Safety

Questions & Answers

Common questions about this position

What is the salary for this Gestor/a de servicios position?

This information is not specified in the job description.

Is this a remote position or does it require being in Madrid?

This information is not specified in the job description.

What are the key requirements for this role?

Candidates need a higher education degree, at least 2 years of experience in managing cleaning, maintenance, outsourcing, or auxiliary services, experience managing teams, and knowledge of HR and finance. Advanced handling of tools is also required.

What is the company culture like at ACCIONA?

ACCIONA is a global company focused on regenerative infrastructures for positive societal impact, sustainable development, and solutions to global challenges like climate change, with over 65,000 professionals across 40+ countries.

What makes a strong candidate for this service manager role?

A strong candidate has a university degree, 2+ years managing services like cleaning or maintenance, team leadership experience, and solid HR and financial knowledge.

Alcion

Develops advanced technology solutions for clients

About Alcion

Alcion.ai is focused on developing advanced technology solutions, likely in the fields of artificial intelligence, machine learning, or data analytics. Although specific details about its products are not publicly available, the company aims to serve a diverse range of clients, including businesses and possibly individual consumers, by providing software or technology services that address complex problems. Alcion.ai generates revenue through various models, such as subscription-based software, one-time purchases, or consulting services, which helps create a steady income stream. What sets Alcion.ai apart from its competitors is its commitment to employee well-being, offering comprehensive health and retirement benefits, supporting remote work, and organizing regular in-person meetups to strengthen team dynamics. The company's goal is to deliver valuable technological solutions while fostering a positive work culture.

San Francisco, CaliforniaHeadquarters

2022Year Founded

$28.2MTotal Funding

SERIES_ACompany Stage

Enterprise Software, AI & Machine LearningIndustries

11-50Employees

Risks

Potential conflict of interest with Veeam, a competitor, leading their Series A funding.

Rapid evolution of ransomware tactics may outpace Alcion's current security measures.

High rate of cloud security incidents poses challenges for maintaining robust security.

Differentiation

Alcion offers AI-driven data protection, focusing on ransomware and malware threats.

The company provides a unique MSP partner program for Microsoft 365 backup services.

Alcion emphasizes a modern, AI-driven architecture for intelligent threat detection.

Upsides

Alcion raised $21 million in Series A funding, led by Veeam, boosting growth potential.

The enterprise data management market is projected to grow at a 12.1% CAGR until 2030.

Alcion's AI-driven solutions align with increasing demand for cloud-based data protection.

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