General Manager, PCGS China at Collectors

Shanghai, Shanghai, China

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

CollectiblesIndustries

Requirements

10+ years of experience in business operations, business development, sales, general management, and/or strategy, preferably with a collectibles or luxury brand
Bachelor’s degree or equivalent work experience
Experience managing sales and customer care
Preference for expertise in coins, but experience in collectibles or the finance sector is also valuable

Responsibilities

Take ownership for representing some of our most strategic relationships
Establish new/cultivate existing relationships with customers throughout the Asia market
Oversee an existing team of high-performing and experienced leaders
Participate in product road map build-out discussions based on client or industry needs
Lead and execute strategy into new or nascent verticals in China
Manage sales and customer care teams locally
Work closely with product, marketing, finance, and operations teams (both locally and abroad) to constantly optimize efforts relating to company-wide goals
Enhance brand image in China and Asian markets
Responsible for the annual budget for China program development, business operations, hiring and training staff, managing vendors, and marketing
Optimize processes and policies to ensure operations run smoothly under new leadership
Deliver reports & analytics to management for reviews and forecasts
Lead by example and be a champion of all company policies and Chinese laws and regulations, including safety, attendance, security, and ethical internal business practices

Skills

Key technologies and capabilities for this role

Business DevelopmentSales ManagementTeam LeadershipStrategic PlanningBudget ManagementCustomer Relationship ManagementOperations OptimizationMarket ExpansionAnalytics ReportingVendor Management

Questions & Answers

Common questions about this position

What is the salary for the General Manager, PCGS China position?

This information is not specified in the job description.

Is this role remote or based in an office?

The role is listed as Remote in the location type but will be based out of the Shanghai, China office.

What experience and skills are required for this position?

Candidates need 10+ years of experience in business operations, business development, sales, general management, and/or strategy, preferably with a collectibles or luxury brand, along with experience managing sales and customer care teams. A Bachelor’s degree or equivalent work experience is required, with preference for expertise in coins, collectibles, or the finance sector.

What does the team structure look like for this role?

The role involves overseeing an existing team of high-performing and experienced leaders and managing sales and customer care teams locally.

What makes a strong candidate for this General Manager position?

A strong candidate has 10+ years in business operations, development, sales, or management, ideally in collectibles or luxury brands, with proven experience leading sales and customer care teams, and expertise in coins or related sectors.

Collectors

Authenticates and grades collectibles items

About Collectors

Collectors.com specializes in the authentication and grading of valuable collectibles, including coins, sports cards, and memorabilia. The company assesses the condition and authenticity of these items, which is essential for determining their market value. Using advanced technologies like computer vision and machine learning, Collectors.com automates the grading process, enhancing both speed and accuracy. This service is crucial for individual collectors, dealers, and investors who want to ensure the quality of their items. Unlike many competitors, Collectors.com not only provides grading services but also offers a subscription model for access to valuable data insights on collectible prices and trends. The company's goal is to support the growing demand for collectible authentication while ensuring employee well-being through competitive benefits.

Santa Ana, CaliforniaHeadquarters

1986Year Founded

$100MTotal Funding

POST_IPO_DEBTCompany Stage

Data & Analytics, AI & Machine LearningIndustries

501-1,000Employees