Front Desk Assistant at Canadian National Exhibition

Toronto, Ontario, Canada

Canadian National Exhibition Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Events, Entertainment, HospitalityIndustries

Requirements

  • Full availability all 18 days of CNE from August 15th to September 1st
  • Must be available to work flexible shifts, evenings and weekends
  • Pleasant demeanor & customer-service mindset, demonstrating a welcoming and solutions-focused approach
  • Consistently maintains a courteous and helpful presence
  • Engage with visitors, colleagues and stakeholders in a manner that reflects professionalism, empathy, and efficiency
  • Experience in a field relating to administration would be considered an asset
  • Passion for entertainment & events would be considered an asset
  • Strong communication skills – both written and verbal
  • Technologically savvy and capable of learning quickly
  • Proficient in Microsoft Office Suite & Outlook

Responsibilities

  • Act as the front of house representative, providing the first impression of the CNEA to all visitors
  • Assist guests in a warm, courteous, and professional manner both in-person, on the phone, and by email
  • Respond to public inquiries regarding shows, events, and other matters, directing individuals to the appropriate departments with clarity and accuracy
  • Manage and distribute incoming and outgoing mail, packages, and facsimiles in a timely and organized manner
  • Arrange courier services and ensure proper documentation and tracking
  • Maintain a comprehensive and organized general filing system; ensure that all correspondence is accurately filed
  • Oversee boardroom and meeting room requests, including scheduling, setup, and logistics
  • Coordinate internal meetings, luncheons, and special events as needed
  • Ensure the office, meeting rooms, and kitchen areas are presentable, clean, and well-stocked at all times, reinforcing the professional image of the organization
  • Monitor, replenish, and manage inventory of office and kitchen supplies
  • Monitor and manage the CNE Info email inboxes, ensuring timely responses and redirection of inquiries
  • Perform additional duties and support tasks as assigned

Skills

Customer Service
Front Desk
Administrative Support
Phone Etiquette
Email Communication
Mail Handling
Courier Services
Visitor Assistance
Inquiry Response
Office Management

Canadian National Exhibition

Virtual fair experiences and e-commerce sales

About Canadian National Exhibition

The Canadian National Exhibition (CNE) is a well-known annual fair in Canada that has been adapted into a digital format by TheEx.com. This platform offers a virtual fair experience, allowing users to participate in events such as air shows, talent competitions, and opening ceremonies from the comfort of their homes. TheEx.com combines elements of digital entertainment and e-commerce, attracting families and event enthusiasts who are looking for engaging online experiences and exclusive CNE merchandise. Unlike traditional fairs, TheEx.com provides a multifaceted business model that includes e-commerce sales of CNE-branded products, hosting virtual events that can generate sponsorships and advertising revenue, and fostering community engagement to attract advertisers. The goal of TheEx.com is to create a nostalgic yet modern experience for CNE fans while expanding its reach through innovative online offerings.

Toronto, CanadaHeadquarters
1879Year Founded
VENTURE_UNKNOWNCompany Stage
Consumer Goods, EntertainmentIndustries
51-200Employees

Risks

iBUYPOWER's expansion into Canada increases competition for TheEx.com.
Zedcor Inc.'s security project may raise operational costs for TheEx.com.
The Superwheel attraction could overshadow TheEx.com's virtual offerings.

Differentiation

TheEx.com offers a unique virtual fair experience with digital air shows.
It combines traditional fair elements with modern e-commerce and virtual events.
TheEx.com leverages CNE's popularity to attract a diverse, nostalgic audience.

Upsides

Growing trend of hybrid events expands TheEx.com's audience reach.
Rising popularity of subscription models aligns with TheEx.com's CNE Connected initiative.
Increased consumer spending on online entertainment boosts TheEx.com's revenue potential.

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