Front Desk Assistant at Canadian National Exhibition

Toronto, Ontario, Canada

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Events, Entertainment, HospitalityIndustries

Requirements

Full availability all 18 days of CNE from August 15th to September 1st
Must be available to work flexible shifts, evenings and weekends
Pleasant demeanor & customer-service mindset, demonstrating a welcoming and solutions-focused approach
Consistently maintains a courteous and helpful presence
Engage with visitors, colleagues and stakeholders in a manner that reflects professionalism, empathy, and efficiency
Experience in a field relating to administration would be considered an asset
Passion for entertainment & events would be considered an asset
Strong communication skills – both written and verbal
Technologically savvy and capable of learning quickly
Proficient in Microsoft Office Suite & Outlook

Responsibilities

Act as the front of house representative, providing the first impression of the CNEA to all visitors
Assist guests in a warm, courteous, and professional manner both in-person, on the phone, and by email
Respond to public inquiries regarding shows, events, and other matters, directing individuals to the appropriate departments with clarity and accuracy
Manage and distribute incoming and outgoing mail, packages, and facsimiles in a timely and organized manner
Arrange courier services and ensure proper documentation and tracking
Maintain a comprehensive and organized general filing system; ensure that all correspondence is accurately filed
Oversee boardroom and meeting room requests, including scheduling, setup, and logistics
Coordinate internal meetings, luncheons, and special events as needed
Ensure the office, meeting rooms, and kitchen areas are presentable, clean, and well-stocked at all times, reinforcing the professional image of the organization
Monitor, replenish, and manage inventory of office and kitchen supplies
Monitor and manage the CNE Info email inboxes, ensuring timely responses and redirection of inquiries
Perform additional duties and support tasks as assigned

Skills

Key technologies and capabilities for this role

Customer ServiceFront DeskAdministrative SupportPhone EtiquetteEmail CommunicationMail HandlingCourier ServicesVisitor AssistanceInquiry ResponseOffice Management

Questions & Answers

Common questions about this position

What is the employment duration for this Front Desk Assistant role?

This is a seasonal contract position from ASAP until September 1st, 2025, with full availability required for all 18 days of the CNE from August 15th to September 1st.

Is this Front Desk Assistant position remote or in-office?

The role is in-office at the location in Toronto, ON.

What skills are required for the Front Desk Assistant position?

Required skills include full availability for all 18 days of the CNE, flexibility for evenings and weekends, and a pleasant demeanor with a customer-service mindset demonstrating a welcoming and solutions-focused approach.

What is the work environment like at the Canadian National Exhibition?

The role involves working at one of Toronto’s most iconic events by the waterfront, serving as the first point of contact in a highly visible position that creates a welcoming and professional environment during the fun, 18-day CNE fair.

What makes a strong candidate for the Front Desk Assistant role?

Strong candidates will have full availability for the entire CNE period including evenings and weekends, along with a pleasant demeanor and customer-service mindset to provide warm, courteous assistance as the first point of contact.

Canadian National Exhibition

Virtual fair experiences and e-commerce sales

About Canadian National Exhibition

The Canadian National Exhibition (CNE) is a well-known annual fair in Canada that has been adapted into a digital format by TheEx.com. This platform offers a virtual fair experience, allowing users to participate in events such as air shows, talent competitions, and opening ceremonies from the comfort of their homes. TheEx.com combines elements of digital entertainment and e-commerce, attracting families and event enthusiasts who are looking for engaging online experiences and exclusive CNE merchandise. Unlike traditional fairs, TheEx.com provides a multifaceted business model that includes e-commerce sales of CNE-branded products, hosting virtual events that can generate sponsorships and advertising revenue, and fostering community engagement to attract advertisers. The goal of TheEx.com is to create a nostalgic yet modern experience for CNE fans while expanding its reach through innovative online offerings.

Toronto, CanadaHeadquarters

1879Year Founded

VENTURE_UNKNOWNCompany Stage

Consumer Goods, EntertainmentIndustries

51-200Employees