Founding Solutions Engineer

New York, New York, United States

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$135,000 – $165,000Compensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, E-commerce, SaaSIndustries

Requirements

Candidates should have 8+ years of experience as a Software Engineer, Solutions Engineer, or Sales Engineer at a SaaS company, with strong coding skills in Python, JavaScript, or similar, and experience working with APIs. Proven experience working directly with customers in a technical capacity, excellent communication skills to explain technical concepts to various audiences, and a strong problem-solving mindset are essential. Experience in fintech, tax compliance, sales tax systems, accounting software, ERP platforms, or early-stage startups are considered a plus.

Responsibilities

The Founding Solutions Engineer will partner with Sales to lead technical discovery, run product demos, and scope integrations for prospective customers. This role involves owning the technical onboarding and implementation process from solution design to production launch, building and maintaining demo environments, proof-of-concepts, and integration documentation. The engineer will work directly with Engineering and Product to translate customer requirements into new features, serve as a trusted advisor on architecture and APIs, create internal tools and automations, and act as the voice of the customer to inform roadmap decisions.

Skills

Software Engineering

Customer Engagement

Product Design

Technical Sales

Pre-sales Demos

Architecture

Post-sales Implementation

Sales Tax Compliance

E-commerce

Numerade

Online platform for STEM education solutions

About Numerade

Numerade offers educational resources for students in STEM subjects, including video solutions to textbook problems, bootcamps, and a feature called SnapSolve that provides instant video explanations for questions. The platform is unique due to its extensive library created by a team of 1,700 PhDs and teaching assistants, ensuring high-quality content. It operates on a subscription model, with a freemium option for limited access, aiming to improve academic performance, as shown by 97% of users reporting better grades.

Santa Monica, CaliforniaHeadquarters

2019Year Founded

$25.3MTotal Funding

SERIES_ACompany Stage

EducationIndustries

501-1,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Flexible Paid Time Off

Remote Work Options

Risks

Increased competition from AI-driven platforms like Khan Academy and Coursera.

Potential backlash over AI-generated content's accuracy and reliability in education.

Challenge of maintaining subscriptions with numerous free educational resources available.

Differentiation

Numerade offers SnapSolve, providing instant video solutions for complex STEM questions.

AceChat, a video-based AI study bot, excels in STEM subjects with real-time feedback.

Numerade's Ace Images feature uses AI-generated visuals to enhance STEM learning.

Upsides

Numerade's partnership with George Fox University expands its reach in STEM education.

Free access for LAUSD students helps bridge educational gaps post-pandemic.

Ace Images aligns with the trend of visual learning tools enhancing comprehension.

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