Technical Integration Specialist (Solutions Architect)

Position Overview

• Location Type: Remote
• Employment Type: Full-time
• Salary: Not specified

The Technical Integrations Specialist (Solution Architect) is responsible for onboarding new customers. This includes understanding customer’s use cases, configuring Pipe17 to facilitate data transfer, and ensuring smooth integration of sales channels, ERPs, WMS and 3PLs. It is important to have a deep understanding of the e-commerce business, proficiency in ERPs like Acumatica, technical knowledge in APIs and JavaScript is desirable, and the ability to work with AI and interpret logs. You will play a pivotal role in eliminating fragmented channels, manual processes, and operational blind spots that cost businesses time, money, and customers. You will ensure seamless integration of selling channels, fulfillment services, and core business applications to maintain the efficient flow of orders and inventory. This role allows you to focus on helping our customers grow their businesses without the need to solve technology problems, thanks to Pipe17's no-code, no-IT-required solutions.

About You

• Empathy: Ability to understand and relate to customer challenges.
• Prioritization & Boundaries: Capable of prioritizing tasks and setting boundaries with customers.
• Self-Starter & Ownership: Driven to achieve results with minimal supervision.
• Communication Skills: Excellent written and verbal communication skills.
• Adaptability: Enjoys a variety of roles and a dynamic work environment.

Requirements

• Deep understanding of the e-commerce business.
• Proficiency in ERPs (e.g., Acumatica).
• Technical knowledge in APIs and JavaScript (desirable).
• Ability to work with AI and interpret logs.
• Experience within the ecommerce space (e.g., Shopify).

Responsibilities

• Onboarding new customers.
• Understanding customer use cases.
• Configuring Pipe17 for data transfer.
• Ensuring smooth integration of sales channels, ERPs, WMS and 3PLs.
• Eliminating fragmented channels and manual processes.
• Maintaining the efficient flow of orders and inventory.
• Supporting customers in overcoming challenges.

Company Information

At Pipe17, our values aren’t just words on a wall—they’re how we operate every day. We are a high-performance team built around ownership, integrity, and a strong bias for action. We believe in setting bold goals, holding ourselves accountable, and moving fast to solve customer problems. Every team member is empowered to make decisions and drive outcomes—not wait for permission. We operate with urgency, but not recklessly. We focus on what matters most, take initiative, and course-correct quickly when needed. We value people who speak up, follow through, and take pride in their work. Teamwork is at our core. We win together, support each other, and celebrate our shared victories. Collaboration across functions isn’t a buzzword here—it’s a daily practice. We learn from each other, improve constantly, and rally around our mission: simplifying ecommerce operations for modern merchants. And above all, we act with integrity. We do what’s right, even when it’s hard. That’s how we build trust—with each other, our customers, and our partners. This position is part of a distributed team and offers an opportunity to make a significant impact as the company grows.