Forward Deployed Security Engineer at Galvanick

Seattle, Washington, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Cybersecurity, Operational TechnologyIndustries

Requirements

Previous experience in a technical or technical-adjacent role at a fast-growing company
Strong understanding of cybersecurity principles, tools, and methodologies
Excellent communication skills with the ability to engage and build rapport with customers
Proven ability to troubleshoot technical issues and provide effective solutions
Customer-centric mindset with a passion for delivering exceptional customer experiences
Strong organizational skills and ability to manage multiple customer engagements simultaneously. You bring creativity, sound judgement, and customer-facing charisma
Ability to travel up to 50% of the time to customer sites, as needed

Responsibilities

Engage directly with customers to facilitate the effective installation, onboarding, and day-to-day usage of our product
Provide technical support and troubleshooting assistance to address customer inquiries and issues
Capture and communicate customer feedback and requirements to the engineering team, contributing to product enhancements and improvements
Develop and maintain strong relationships with customer leadership and user base, ensuring their continued engagement and investment in the success of Galvanick deployments
Collaborate with cross-functional teams, including sales and engineering, to drive customer success and expand our footprint within customer organizations
Stay up-to-date with industry trends and best practices in cybersecurity to effectively advise customers on security strategies and solutions

Skills

Cybersecurity

Threat Detection

Technical Support

Troubleshooting

Customer Engagement

Product Onboarding

Industrial Control Systems

Galvanick

Cybersecurity solutions for industrial operators

About Galvanick

Galvanick provides cybersecurity solutions specifically designed for industrial operators. Its main product is the Extended Detection & Response (XDR) platform, which acts like a security guard for digital operations by continuously monitoring industrial systems and networks for cyber threats and responding to them quickly. Unlike many competitors, Galvanick focuses on early-stage industrial companies, particularly those with fewer than 100 employees, allowing it to offer customized and scalable security solutions that adapt as the client's business grows. The company aims to ensure the safety of its clients' digital environments through a subscription-based model, providing ongoing protection and support. With recent seed funding of $10 million, Galvanick demonstrates strong potential for growth and development in the cybersecurity market.

Los Angeles, CaliforniaHeadquarters

2021Year Founded

$15.6MTotal Funding

SEEDCompany Stage

Industrial & Manufacturing, CybersecurityIndustries

11-50Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Wellness Program

Company Equity

Relocation Assistance

Risks

Established cybersecurity firms expanding into industrial solutions threaten Galvanick's market share.

Rapid technological advancements in cyber threats may challenge Galvanick's platform updates.

Economic downturns could reduce early-stage companies' cybersecurity budgets.

Differentiation

Galvanick's XDR platform offers tailored security for industrial operators.

Co-founder Josh Steinman's experience enhances Galvanick's credibility in cybersecurity.

Focus on early-stage companies allows Galvanick to provide scalable, customized solutions.

Upsides

Rising demand for cybersecurity in industrial sectors boosts Galvanick's market potential.

$10 million seed funding indicates strong investor confidence in Galvanick.

Growing interest in XDR platforms aligns with Galvanick's core offering.

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