Field Service Engineer at Medtronic

Watford, England, United Kingdom

Medtronic Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Medical DevicesIndustries

Requirements

  • Technical education, such as a degree in biomedical engineering, or similar background
  • Around 5 years’ experience in field engineering maintenance in medical devices, aerospace, or other highly regulated environments (medical devices desirable)
  • Ability to troubleshoot problems and technically diagnose medical equipment
  • Flexibility to travel frequently – the majority of the role will be traveling
  • Strong working knowledge in English (ability to communicate in other EU languages is a definite asset)
  • Experience in Electrophysiology/Cath Labs ideally with mapping/navigation systems is highly desirable
  • Full Measles immunization (facility-based immunization requirement)

Responsibilities

  • Perform site assessments, installations, inspections, verifications, corrective and preventive maintenance to ensure successful implementations of Affera equipment
  • Maintain and submit technical records as per regulatory requirements
  • Input to technical knowledge base and dissemination of knowledge of our products to Sales and Clinical teams
  • Input to service processes to ensure continual improvement and evolution of the Field Service organization, including the development and maintenance of Service documentation and procedures
  • Participate in the development and delivery of technical training to our distributors, partners, agents and technically qualified representatives of customer base
  • Facilitate the smooth transfer of new products into commercial launch by participating in all stages of the design transfer into commercial production
  • Serve as the primary technical liaison for Medtronic CAS customers and a technical support avenue for the CAS Clinical Field and Sales team
  • Completely responsible for the technical assessment, installation, support, servicing, and maintenance of the Affera mapping and ablation equipment
  • Interface closely with the Field Service team and the Sales team to coordinate resources to best satisfy sites and with Quality, Production and Engineering to feedback technical information about our products learned in the field

Skills

Field Service
Equipment Installation
Preventive Maintenance
Corrective Maintenance
Site Assessments
Electrophysiology
Cardiac Mapping
Ablation Equipment
Technical Support
Medical Devices
Regulatory Compliance

Medtronic

Develops and manufactures medical devices and therapies

About Medtronic

Medtronic provides medical technology, services, and solutions to improve patient care. The company develops a variety of medical devices, including pacemakers, insulin pumps, surgical tools, and neurostimulation devices, which help diagnose, prevent, and treat chronic diseases. These products are used by hospitals, clinics, and healthcare professionals around the world. Medtronic stands out from competitors by investing significantly in research and development to create new products and offering additional services like training and patient management programs. The goal of Medtronic is to enhance patient outcomes and lower healthcare costs through its comprehensive range of medical solutions.

Fridley, MinnesotaHeadquarters
1949Year Founded
$3.2MTotal Funding
IPOCompany Stage
Biotechnology, HealthcareIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Paid Vacation
Paid Sick Leave
Paid Holidays
401(k) Retirement Plan
401(k) Company Match
Employee Stock Purchase Plan
Employee Assistance Program
Wellness Program

Risks

Emerging competitors like Fire1 threaten Medtronic's heart failure management market share.
Spine biologics market growth may attract new entrants, increasing competition for Medtronic.
Recent IPOs in medtech indicate rising competition, challenging Medtronic's market position.

Differentiation

Medtronic's diverse product range spans cardiovascular, diabetes, neurological, and surgical technologies.
The company invests heavily in R&D to drive innovation in medical devices.
Medtronic offers comprehensive services, including training and technical support, enhancing product value.

Upsides

Exclusive deal with Kuros enhances Medtronic's orthopedic portfolio and market share.
Growing spine biologics market offers expansion opportunities in spinal fusion and regenerative medicine.
Balloon catheters market growth aligns with Medtronic's recent product launches, boosting cardiovascular presence.

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