[Remote] Forward Deployment Engineer, Aviation at Flock Safety

United States

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$130,000 – $175,000Compensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Public Safety, Aviation, Law EnforcementIndustries

Requirements

Bachelor’s degree in Computer Science, Engineering, Aviation Systems, or a related field, or equivalent experience
Strong programming and scripting skills in Go, Powershell, or TypeScript
Experience with flight networking systems (preferred in secure or regulated environments like aviation, law enforcement, or defense)
Familiarity with cloud infrastructure (AWS, Azure, or GCP) and containerization (Kubernetes, Docker)
Demonstrated ability to analyze complex technical problems, especially involving hardware/software integration in field environments
Excellent communication skills for cross-functional coordination with non-technical aviation stakeholders
Strong troubleshooting and problem-solving skills across systems, integrations, and APIs
Proficiency in querying and analyzing data (SQL)
Experience with reporting and visualization tools (Grafana, PowerBI, Tableau)
Understanding of networking fundamentals (e.g., VPNs, firewalls, routing)
Prior client-facing or consulting experience in aviation, law enforcement, defense, or critical infrastructure
Driven by impact and mission readiness. Able to jump in when customers or field systems need critical support, even outside normal hours
Knowledge of aviation drone standards, such as FAA Part 107

Responsibilities

Serve as the technical bridge between customers, Customer Success, and Engineering teams
Act as the first point of technical escalation, diagnosing and resolving complex issues
Validate bugs to ensure core engineering teams can focus on product innovation
Work hands-on with law enforcement and aviation partners
Translate technical details into clear, actionable guidance
Ensure systems run reliably in mission-critical environments
Provide on-call support and cross-team coordination
Immerse in Flock’s aviation products, compliance requirements, and integration landscape (first 30 days)
Shadow live drone deployments (first 30 days)

Skills

Key technologies and capabilities for this role

software engineeringsystems integrationtroubleshootingbug validationcustomer communicationtechnical escalationon-call support

Questions & Answers

Common questions about this position

What is the salary range for the Forward Deployment Engineer role?

The salary range is $130K - $175K.

Is this position remote?

Yes, this is a remote position.

What are the key skills required for this role?

Required skills include strong programming in Go, Powershell, or TypeScript; experience with flight networking systems; familiarity with cloud infrastructure (AWS, Azure, GCP) and containerization (Kubernetes, Docker); proficiency in SQL; and excellent communication skills.

What is the company culture like at Flock Safety?

Flock Safety has a high-performance, low-ego team driven by urgency, collaboration, and bold thinking, where employees tackle big challenges, move fast, and continuously improve in an intense but rewarding environment.

What makes a strong candidate for this Forward Deployment Engineer position?

A strong candidate has a Bachelor’s degree in Computer Science, Engineering, Aviation Systems, or equivalent; thrives in dynamic environments with strong troubleshooting, problem-solving, and communication skills; and has experience with hardware/software integration, APIs, and aviation or regulated systems.

Flock Safety

License plate reader cameras for crime prevention

About Flock Safety

Flock Safety provides a system aimed at enhancing public safety through crime prevention while ensuring privacy and reducing bias. The main product is a network of license plate reader cameras that capture essential vehicle information, which helps in solving crimes. These cameras utilize machine learning technology to ensure that the data collected is objective and ethically used. Flock Safety serves a variety of clients, including neighborhoods, businesses, and law enforcement agencies in over 1,000 cities. The company operates on a subscription model, where clients pay for the installation, maintenance, and access to data and analytics. This approach not only generates a steady revenue stream but also allows clients to benefit from ongoing updates and support. Flock Safety's goal is to create safer communities by providing effective crime prevention tools that respect individual privacy and foster trust between the public and law enforcement.

Atlanta, GeorgiaHeadquarters

2017Year Founded

$372.2MTotal Funding

SERIES_ECompany Stage

Government & Public Sector, Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Unlimited PTO

12 paid holidays

Fully-paid health benefits

16 weeks of parental leave

Work from home allowance

Learning & development stipend

Home office stipend

Risks

Privacy concerns may lead to legal challenges affecting ALPR technology operations.

Integration of drone technology may increase operational costs and financial strain.

Economic downturns could reduce client spending on subscription-based services.

Differentiation

Flock Safety integrates ALPR cameras with AI for unbiased crime-solving data.

The company offers a full-service, maintenance-free technology solution for public safety.

Flock Safety's platform combines community power to enhance safety across cities and businesses.

Upsides

Acquisition of Aerodome enhances drone technology for public safety solutions.

Partnership with MS2 expands AI Traffic Analytics capabilities for state agencies.

Solar-Powered Condor video solutions increase market penetration in infrastructure-lacking areas.

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