Field Service Engineer at IQVIA

Nashville, Tennessee, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Part TimeJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Requirements

Associate degree, or equivalent military training programs, or equivalent biomedical or technical field service experience
(3-5 years) field experience
Strong computer skills with the ability to troubleshoot project setup, technical issues, and closeouts remotely within multiple software programs
Professional business acumen and effective communication skills
Self-motivated individual who can work independently or collaboratively within a team
Strong time management and organizational skills to ensure on-time completion of project assignments
An active and unrestricted driver's license, and a personal vehicle for local work-related assignments
Ability to clear hospital vendor credentialing requirements, including providing proof of vaccination status
Must be within 45 minutes - 1 hour of INTERNATIONAL or MAJOR AIRPORT. Candidates within 30 miles of major airport preferred

Responsibilities

Lead the installation, updating, and preventative maintenance of medical devices (infusion pumps and batteries) in hospitals
Provide ongoing communication and customer support to on-site hospital staff
Organize, test, and update medical devices
Install and configure hardware, software, and network products
Conduct routine checks and records data from product tests after installation and configuration
Document and submit daily data while maintaining high standards of product support quality documentation
Complete other duties at the discretion of management
Full-time commitment requiring travel locally, regionally, and nationally
Assignment-based schedule with 40 hours commitment per week and overtime as needed

Skills

Field Service

Medical Devices

Infusion Pumps

Preventative Maintenance

Installation

Troubleshooting

Remote Software Troubleshooting

Computer Skills

Biomedical Equipment

IQVIA

Advanced analytics and clinical research services

About IQVIA

IQVIA provides advanced analytics, technology solutions, and clinical research services specifically for the life sciences industry. Their services utilize extensive data resources and technology to create connections within healthcare, allowing clients to gain insights that help speed up the development and marketing of new medical treatments. This process is facilitated by their IQVIA Connected Intelligence™ system, which offers quick and flexible insights. IQVIA stands out from competitors by focusing on patient privacy, employing various technologies to protect individual data. The company's goal is to enhance healthcare outcomes by supporting biotech, pharmaceutical, and medical device companies, as well as researchers and government agencies, in understanding diseases and advancing medical science.

Durham, North CarolinaHeadquarters

1998Year Founded

$3,526MTotal Funding

POST_IPO_EQUITYCompany Stage

Cybersecurity, Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Rapid advancement of cancer vaccines may disrupt traditional clinical research models.

Proliferation of disparate technological solutions causes technology overload in clinical trials.

Generative AI technologies face challenges in adoption due to data privacy concerns.

Differentiation

IQVIA leverages advanced analytics and big data for life sciences solutions.

The company offers privacy-enhancing technologies to protect individual patient data.

IQVIA's AI Assistant provides rapid, actionable insights for healthcare and life sciences.

Upsides

Increased adoption of decentralized clinical trials enhances patient-centric study designs.

AI-driven drug discovery accelerates identification of potential drug candidates.

Expansion of telemedicine facilitates remote patient monitoring and data collection.

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