Field Service Engineer (Laboratory Equipment) (Buffalo/Rochester, NY R…
Thermo Fisher ScientificSalary not specified
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Healthcare, Medical TechnologyIndustries
Requirements
- Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 2+ years of experience servicing electrical, electronics, IT or mechanical equipment
- Analytical and communication skills with the ability to communicate technical issues to the customer in an easy to understand manner
- Comply with GEHC's standard background check, including a post-offer drug test
- During employment, comply with all customer access policies, including obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government)
- Legal authorization to work in the U.S. (no sponsorship for employment visas)
- Special physical requirements: able to lift, carry (incomplete in description, but implied capability for physical demands)
Responsibilities
- Under supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs, and as assigned, perform PM and safety/environmental inspections
- May assist more experienced technicians on basic and more complex repairs/resolution
- Effectively communicate and partner with teammates and colleagues
- Follow appropriate GEHC policies, procedures, hospital protocol, and complete necessary documentation
- Maintain daily communications with customers as directed, to ensure resolution and proper follow up, leading to strong customer relations and ongoing customer satisfaction
- As instructed, implement GEHC/customer facility contract and support business goals/objectives
- Work as a member of local team to provide efficient service delivery to all accounts within the assigned area
- When trained, share on-call responsibility
- Document all repair actions and submit reports/summaries according to schedule
- Ensure proper care of spares, tools, and test equipment, and ensure calibration
- Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction
- Understand and utilize sources of help (i.e., manuals, tech support, Facetime app, online resources) to answer questions when performing PM
- Meet Health and Human Services, Environment Health and Safety requirements, and all other applicable regulatory requirements
- Respond to service calls to evaluate, diagnose, and perform repairs and planned maintenance (PM) on a wide range of basic biomedical equipment
- Travel to multiple client sites as needed to support service coverage
- Flexibility to work in high-demand areas, adapting quickly to shifting priorities and workload fluctuations
- Collaborate with cross-functional teams to coordinate service delivery, share technical knowledge, and drive continuous improvement
- Commitment to service excellence, fostering strong customer relationships through clear communication, timely follow-up, and professional conduct
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What qualifications are required for the Biomedical Equipment Technician I role?
Candidates need an Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or a related field, or equivalent military education, or participation in a relevant program.
Is this position remote or on-site?
This is an on-site role at the client location in Fargo, ND, with travel to multiple client sites as needed.
What does the work schedule or employment type look like?
The position is full-time employment.
What key responsibilities does the role involve?
Responsibilities include evaluating and repairing basic biomedical equipment under supervision, performing planned maintenance and inspections, communicating with customers and teams, documenting repairs, and maintaining technical knowledge.
What is the company culture like at GE HealthCare?
GE HealthCare emphasizes collaboration with cross-functional teams, service excellence, strong customer relationships, and an inclusive environment where every voice makes a difference to build a healthier world.
GE Healthcare
Healthcare technology and data analytics provider
About GE Healthcare
GE Healthcare provides a range of healthcare technologies and services aimed at improving patient care. Its main products include imaging systems, mobile diagnostic devices, patient monitoring solutions, and advanced software for data analysis. These products help medical professionals make informed decisions and enhance the efficiency of healthcare delivery. Unlike many competitors, GE Healthcare invests significantly in research and development, allocating $1 billion each year to innovate and enhance its offerings. The company’s goal is to support healthcare providers in delivering better patient outcomes, as evidenced by its technology supporting over 300,000 patients daily and managing 2 billion patient scans each year.
Chicago, IllinoisHeadquarters
1892Year Founded
N/ACompany Stage
Data & Analytics, HealthcareIndustries
10,001+Employees