Field Service Engineer II
Thermo Fisher ScientificSalary not specified
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Manufacturing, Industrial AutomationIndustries
Requirements
- Bachelor of Science degree in Electrical or Mechanical Engineering discipline or the equivalent of 4 years' experience
- 5 Years' experience with automation
- Available to travel approximately 80% time
Responsibilities
- Provide expert level service support to resolve complex problems relating to products, technologies and industry processes
- Provide expert level consultation concerning the application of products and technologies, and for manufacturing processes and industry-specific applications
- Develop comprehensive project plans including development of the project timeline, definition of tasks and dependencies, human resource planning and allocation, and equipment and materials scheduling
- Be responsible for assigned tools and instrumentation, maintaining them in good operating condition and calibration
- Provide technical assistance for sales presentations to customers. This may include product demonstrations at Rockwell Automation sales offices, at customer's facilities or at trade shows
- May include implementation of hardware/firmware updates and upgrades
- Instruction/training of customers on proper use, operation, and maintenance
- Report product anomalies found and provide recommendations for product improvements and enhancements
- Labor warranty concession administration
- Develop predictive and preventive maintenance programs and RA Service Agreements
- Perform all activities in compliance with Federal, State and local government regulations
- Observe safe work practices and use personal protective equipment observing Rockwell Automation and customer site safety policies
- Support the installation, start-up, maintenance, and production operation of automation control systems, drive systems, manufacturing systems, industrial networks and the individual products that comprise these systems
- Project and site management, including schedule and budget, management of human resources deployed on the project, management of equipment and materials, and management and coordination of sub-contractors
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the travel requirement for this Field Service Analyst role?
You must be available to travel approximately 80% of the time.
What are the essential qualifications for this position?
Candidates must have a Bachelor of Science degree in Electrical or Mechanical Engineering or equivalent of 4 years' experience, plus 5 years' experience with automation.
What is the salary or compensation for this role?
This information is not specified in the job description.
What is the company culture like at Rockwell Automation?
The company values makers, forward thinkers, and problem solvers who take pride in impactful work, with employees energized by supporting global manufacturers in productivity, sustainability, and agility.
What makes a strong candidate for this Field Service Analyst position?
Strong candidates will have the essential qualifications plus preferred skills like handling high-pressure conditions, interest in Rockwell Automation technologies training, and commercial skills.
Rockwell Automation
Industrial automation and information technology solutions
About Rockwell Automation
Rockwell Automation provides hardware, software, and services aimed at improving operational efficiency and sustainability in various industries, including manufacturing and food and beverage. Their products work by integrating advanced technology to streamline processes, enhance reliability, and reduce operational costs. This includes alarm notification software, cybersecurity solutions, and computerized maintenance management systems. What sets Rockwell Automation apart from competitors is their strong emphasis on sustainability and tailored solutions for specific industry needs, helping clients meet environmental standards and improve productivity. The company's goal is to drive better outcomes for clients through technological innovation and comprehensive support.
Milwaukee, WisconsinHeadquarters
1903Year Founded
$39.1MTotal Funding
IPOCompany Stage
Industrial & Manufacturing, Enterprise Software, CybersecurityIndustries
10,001+Employees
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Paid Holidays
Paid Time off
Parental Leave
Caregiver Leave
Flexible Work Hours
Risks
Emerging AI-driven automation companies threaten Rockwell's market share with competitive solutions.
Rapid AI advancements may outpace Rockwell's offerings, requiring significant R&D investment.
Supply chain vulnerabilities, especially in semiconductors, could disrupt Rockwell's production schedules.
Differentiation
Rockwell Automation integrates cutting-edge technology to enhance operational efficiency and sustainability.
The company offers tailored solutions for diverse industries, including manufacturing and food and beverage.
Rockwell Automation emphasizes sustainability, helping clients meet environmental standards and consumer demands.
Upsides
Increased adoption of AI-driven predictive maintenance aligns with Rockwell's focus on operational efficiency.
The rise of Industry 4.0 technologies drives demand for Rockwell's integrated automation solutions.
Growing digital twin technology market offers expansion opportunities for Rockwell's software offerings.
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