Senior Global Channel Strategy & Operations Manager

San Francisco, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Construction Software, PartnershipsIndustries

Requirements

Candidates should have a proven track record of building, managing, and scaling successful channel partner programs and driving growth through indirect sales channels, with 7+ years of experience in channel programs, channel operations, or business development within a B2B SaaS or enterprise software company. A strong understanding of channel GTM motions and their operational components is required, along with excellent project management and analytical skills, a strategic mindset, and a results-oriented focus. A Bachelor's degree or equivalent work experience is necessary, and experience at a top-tier management consulting firm is a strong plus.

Responsibilities

The Senior Global Channel Strategy & Operations Manager will define, build, and manage the strategy and operational infrastructure for key partner motions, including Co-Sell, Reseller/VAR, Distribution, and Service Delivery. This role involves developing and implementing foundational program components like partner incentives, tiering, specializations, and rules of engagement to proactively manage channel conflict. Responsibilities include engaging directly with channel partners to gather feedback and drive program adoption, overseeing and improving operational processes for the entire partner lifecycle, and collaborating with sales, marketing, and customer success to align channel programs with go-to-market objectives. The manager will also liaise with global and regional leadership, assist in the rollout of the Partner Relationship Management (PRM) system, and develop and manage reporting on key channel performance metrics to deliver data-driven insights and recommendations.

Skills

Channel Strategy

Operations Management

Partner Programs

Co-Sell

Reseller Management

Distribution Management

Service Delivery

Partner Incentives

Tiering

Specializations

Rules of Engagement

Channel Conflict Management

Partner Lifecycle Management

Onboarding

Enablement

Performance Management

Sales Alignment

Marketing Alignment

Customer Success Alignment

Go-to-Market Strategy

Pipeline Growth

Procore Technologies

Construction management software for project efficiency

About Procore Technologies

Procore Technologies provides construction management software that helps streamline and improve the efficiency of construction projects. Its platform includes a variety of tools that assist with different stages of construction, such as prequalification, bid management, estimating, quality and safety management, design coordination, and Building Information Modeling (BIM). This software allows construction teams to enhance communication and visibility between field and office operations, which helps ensure projects are completed on time and within budget. Procore stands out from its competitors by offering a comprehensive all-in-one solution and personalized support services, including training and resources tailored to the specific needs of different clients. The company's goal is to be a trusted partner for construction professionals worldwide, enabling them to successfully manage their projects and adapt to industry trends.

Carpinteria, CaliforniaHeadquarters

2003Year Founded

$552.3MTotal Funding

IPOCompany Stage

Industrial & Manufacturing, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Hybrid Work Options

Professional Development Budget

Risks

Increased competition from new entrants like OpenSpace could challenge Procore's market position.

Dependency on FYLD integration may pose risks if FYLD's platform encounters issues.

Adoption challenges or technical issues with Procore AI Solutions could impact user satisfaction.

Differentiation

Procore offers a comprehensive suite covering all construction stages, from preconstruction to closeout.

The platform integrates BIM and AI solutions, enhancing project management and safety.

Procore's global reach with over 1,000,000 projects in 125 countries sets it apart.

Upsides

Procore's AI solutions aim to boost efficiency and safety in construction management.

The FYLD integration resulted in a 12% productivity gain, enhancing field-office connectivity.

Investment by LMR Partners LLP indicates strong confidence in Procore's growth potential.

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