Customer Success Partner
PriceSpiderFull Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Key technologies and capabilities for this role
Common questions about this position
Ideal candidates possess experience in human-centered design, data-driven analysis, digital content creation, technology strategy, program management, business development, and customer relationship management.
This information is not specified in the job description.
This information is not specified in the job description.
Granicus emphasizes a mission to connect governments and constituents equitably, commitment to people, process, and technology, and has been recognized as one of the best companies to work for by BuiltIn.
Strong candidates are CX practitioners and delivery experts with experience in human-centered design, data-driven analysis, technology strategy, program management, business development, and building executive-level customer relationships.
Digital solutions for government agencies
Granicus provides digital solutions specifically designed for government agencies and public sector organizations. Their software products help improve the efficiency and transparency of government operations. Granicus offers a variety of tools, including platforms for managing public meetings, live streaming legislative sessions, and facilitating citizen engagement and feedback. These solutions enable government entities to communicate better with citizens and deliver services online more effectively. Unlike many competitors, Granicus focuses exclusively on the GovTech market, catering to a wide range of clients from federal to local government levels. The company's goal is to enhance public engagement and streamline government processes through technology, generating revenue primarily through subscription-based services and professional support.