Executive Director of Enterprise AI & Automation at MGM Resorts International

Texas Twp, Michigan, United States

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Hospitality, EntertainmentIndustries

Requirements

Bachelor’s degree in a related field preferred
Minimum 12 years of enterprise technology leadership experience, with a focus on AI, automation, or IT operations required
Strong knowledge of Microsoft technologies, including Copilot, Azure AI Search, Foundry, Entra ID, and Power Platform preferred
Deep understanding of AIOps frameworks and familiarity with AI tools such as LangChain, CrewAI, OpenAI Agent SDK, and Python libraries like Transformers, FastAPI, Haystack, and LlamaIndex
Proven track record of delivering enterprise-scale digital transformation initiatives with measurable ROI
Exceptional executive presence and ability to influence senior leaders, including SVP and C-suite stakeholders

Responsibilities

Define and execute MGM’s enterprise AI and automation strategy, aligning with business goals to drive impact across operations, IT, and workforce productivity
Build and lead cross-functional teams of product managers, AI/ML engineers, and RPA specialists to deliver scalable solutions
Oversee development of Copilot extensions, custom agents via Azure AI Foundry, RAG knowledge systems, and automation workflows using Power Automate and UiPath
Establish secure governance using Entra ID ACLs and Microsoft Graph connectors to ensure responsible AI and data access
Implement AIOps platforms for automated incident management, anomaly detection, log analysis, and root cause identification to improve IT reliability
Drive adoption through training and change management; define success metrics; measure ROI in partnership with HR and Finance; and manage key vendor relationships
Establish and scale the AI & Automation Center of Excellence, driving measurable improvements in operational efficiency, knowledge work, and IT operations
Oversee teams focused on Copilot extensions, AI agents, RPA, and AIOps, embedding AI across the organization to unlock innovation, streamline processes, and position MGM as a leader in enterprise AI transformation

Skills

Key technologies and capabilities for this role

AI/MLRPAUiPathPower AutomateAzure AI FoundryCopilotAIOpsRAGEntra IDMicrosoft Graph

Questions & Answers

Common questions about this position

What benefits are offered for this position?

Benefits include wellness incentive programs, access to company hotel, food and beverage, retail, and entertainment discounts, discounts with partners on travel, electronics, and online shopping, free meals in the employee dining room, free parking, and health & income protection.

Where is this position located?

The position is located in Texas, US.

What experience and skills are required for this role?

A minimum of 12 years of enterprise technology leadership experience with a focus on AI, automation, or IT operations is required, along with strong knowledge of Microsoft technologies like Copilot, Azure AI Search, Foundry, Entra ID, and Power Platform, and familiarity with AI tools such as LangChain, CrewAI, OpenAI Agent SDK, and Python libraries like Transformers, FastAPI, Haystack, and LlamaIndex.

What is the company culture like at MGM Resorts?

MGM Resorts offers an exciting, diverse, and entertaining work environment where team players create unique and show-stopping experiences for guests in one of the most fascinating industries.

What makes a strong candidate for this Executive Director role?

Ideal candidates have a Bachelor’s degree preferred, 12+ years of enterprise technology leadership in AI, automation, or IT operations, proven track record of enterprise-scale digital transformations with measurable ROI, and exceptional executive presence to influence C-suite stakeholders.