Enterprise Sales Solution Architect

Employment Type: Full-time Location Type: UK Based (Remote)

Position Overview

Clio is a global leader transforming the legal experience by improving the lives of legal professionals and increasing access to justice. ShareDo, now part of Clio, is a cutting-edge adaptive work management platform designed to help large law firms tailor solutions for their work processes, streamline operations, maximize margins, and enhance client experiences.

We are seeking a UK-based Enterprise Sales Solution Architect to join our remote Sales team. In this role, you will be a key player in our sales process, delivering detailed technical demonstrations and creating customized proof-of-concepts (POCs) to showcase how ShareDo meets the unique needs of our enterprise clients. You will serve as a trusted advisor to prospects, engaging with IT and Business teams, as well as senior decision-makers, while collaborating with sales, product, and delivery teams to ensure our solutions exceed expectations.

Responsibilities

Technical Expertise and Customization

• Develop a deep understanding of ShareDo and ancillary products to effectively communicate features, benefits, and value proposition.
• Deliver engaging platform demonstrations tailored to specific prospect challenges.
• Design and build proof-of-concepts (POCs) aligned with enterprise client business processes and technical requirements.
• Ensure all solutions are relevant, scalable, and impactful in solving real-world client problems.

Sales Support and Enablement

• Partner with the sales team to craft winning strategies.
• Develop customized presentations, solution proposals, and supporting documentation.
• Address technical questions and mitigate concerns to build trust and credibility.

Client Engagement and Stakeholder Management

• Build strong relationships with client stakeholders, including IT teams, operational leaders, and senior decision-makers.
• Act as the solution lead during workshops, evaluations, and proposal discussions.
• Guide enterprise prospects through their buying journey, ensuring a smooth and positive experience.

Internal Collaboration and Knowledge Sharing

• Stay informed on legal technology, digital transformation, and enterprise SaaS trends.
• Utilize competitive and industry insights to effectively position ShareDo and differentiate its value proposition.

Future Leadership and Team Growth

• Contribute to defining the future of the pre-sales function within ShareDo, shaping processes and best practices.
• Build and manage a high-performing pre-sales team as ShareDo scales.
• Inspire and mentor future team members to deliver exceptional client outcomes.

Transition Architecture

• Architect and manage the transition between pre-sales and professional services.
• Organize and lead handover activities, providing comprehensive documentation of engagements.
• Ensure alignment on project objectives, estimates, key deliverables, and timelines.

Service Design to Service Delivery

• Orchestrate and collaborate with the professional services team during the discovery phase of implementation.
• Ensure proposed solutions are designed effectively, maintaining the integrity of the original vision.
• Manage any changes or adjustments to meet client needs.

Company Information

Clio is a global leader in cloud-based legal technology. Headquartered in Vancouver, Canada, Clio has offices in Toronto, Calgary, Dublin, Manchester, and Sydney, with a global workforce of over 1,400 employees.