Enterprise Sales Document Cloud Product Specialist

Position Overview

• Location Type: Remote (ideally staffed in the New York region)
• Job Type: Full-time
• Salary: $226,800 - $373,300 annually

Adobe's Document Cloud team is seeking a proactive Account Executive to drive new and recurring revenue within North America's Strategic Accounts. This role involves sourcing and closing new Document Cloud customers, as well as managing existing client relationships. Success will be measured by revenue delivered against targets, up-sell and optimization efficiency, customer satisfaction and retention, and contributions to the sales team and business unit. We are looking for an experienced enterprise sales hunter with a history of quota over-achievement and strong executive-level customer relationships.

Requirements

• Minimum 5+ years of proven track record in field account management/account executive experience, selling to Fortune 500 customers.
• Consistent track record selling sophisticated Enterprise SaaS Solutions.
• Demonstrated experience crafting account/territory plans to exceed goals.
• Excellent customer acuity, including assessing customer technology footprints, strategic growth plans, technology strategy, and competitive landscapes.
• Ability to generate 2.7X pipeline to quota through active prospecting.
• Ability to forge and maintain business relationships.
• Excellent communication and presentation skills with an outstanding customer service approach.
• Proven experience using quantitative and qualitative analysis to assess customer relationships and make recommendations.
• Ability to remain calm in a fast-paced work environment and demonstrate thoughtful leadership.
• Ability to work successfully in a collaborative environment, partnering closely with Sales, Engineering, Product & Marketing.
• Strong understanding of Document Services, electronic signature, and SaaS-based technology.
• Steadfast curiosity and knack for generating creative ideas to bring value to customers.
• Experience in selling emerging technology.

Responsibilities

• Prospect and close new strategic account customers.
• Drive product revenue in assigned territory to exceed quota targets.
• Build strong, lasting relationships with partners by understanding their needs and business objectives.
• Track, monitor, and report performance for each partnership.
• Perform outbound contact to existing customers to sell additional services.
• Acquire and maintain a working knowledge of the complete capabilities of our service offerings.
• Convert customer problems into solutions.
• Maintain an active pipeline of forecasted opportunities to meet monthly, quarterly, and annual quota objectives.
• Improve overall customer satisfaction in assigned customer accounts.
• Collaborate with various groups within Adobe (Product, Marketing, Finance, and Engineering) to provide customer feedback and drive revenue opportunities in the region.

Company Information

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!