Enterprise Relationship Manager at Constant Contact

Waltham, Massachusetts, United States

Constant Contact Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
SaaS, Marketing TechnologyIndustries

Requirements

  • Minimum of 7+ years in enterprise partnerships, strategic account management, or SaaS integrations
  • Bachelor’s degree in Business Administration, Marketing, or a related field
  • Familiarity with enterprise technology, integrations, and partner ecosystems, including experience with SaaS platforms
  • Excellent communication, relationship-building, and project management capabilities
  • Ability to work with cross-functional teams and coordinate complex integration projects, including technical, marketing, financial, and operational components
  • Demonstrated success in building and nurturing relationships at all levels across partner organizations
  • Capacity to shape delivery models, anticipate partner needs, and align GTM strategy with business objectives
  • Excellent verbal and written communication, negotiation, presentation, and stakeholder alignment skills
  • Proven track record of driving integrations and partnerships from concept through completion, with operational rigor
  • Comfort in fast-paced, ambiguous environments with a proactive and self-starter attitude to drive partnership growth
  • Ability to think strategically and execute operationally

Responsibilities

  • Develop and implement a strategic partnership philosophy and Go-To-Market (GTM) initiatives tailored to enterprise integrations
  • Cultivate a strategic selling mindset to anticipate partner needs, shape delivery models, and scale engagement
  • Align partnership strategies with organizational goals to maximize mutual value
  • Manage enterprise-scale partnerships, guiding them from ideation to maturation
  • Serve as the primary point of contact, fostering deep relationships across all organizational levels
  • Catalyze revenue growth through partner-led channels
  • Identify and address client pain points, ensuring satisfaction and long-term engagement
  • Oversee and facilitate partner and software integrations (e.g., Xero, Blackbaud)
  • Coordinate technical, financial, marketing, and operational aspects of integrations
  • Ensure alignment and communication across internal teams (e.g., finance, marketing, support) and external partners
  • Maintain a shared directional purpose among all relevant groups
  • Identify potential partners suitable for white-label offerings and integration of solutions into existing offerings as if their own
  • Articulate the integration path and value proposition to both partners and customers
  • Develop strategies to attach offerings to partners, enhancing product reach and adoption
  • Shadow existing accounts to understand current workflows and integration processes
  • Transition from operational knowledge to onboarding new partnerships
  • Grow the account portfolio, aiming to manage large, impactful accounts
  • Collaborate with Senior Leadership to identify and execute new partnership opportunities

Skills

Strategic Partnerships
GTM Strategy
Account Management
Relationship Management
Software Integrations
Cross-Functional Coordination
Strategic Selling
Revenue Growth
Enterprise Partnerships
Integration Management

Constant Contact

Digital marketing solutions for small businesses

About Constant Contact

Constant Contact offers digital marketing solutions for small businesses and nonprofits, focusing on email and social media marketing. Their user-friendly tools help clients create effective marketing campaigns to engage their target audiences and drive sales or donations. Operating on a subscription-based model, Constant Contact provides various pricing tiers to accommodate different business sizes, making their services accessible to all. The company aims to simplify marketing for organizations that may lack the resources or expertise to manage complex campaigns.

Waltham, MassachusettsHeadquarters
1995Year Founded
$420.8MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Consumer Software, Social ImpactIndustries
1,001-5,000Employees

Benefits

Health Insurance
Paid Vacation
Hybrid Work Options
Professional Development Budget
Paid Sick Leave
Paid Holidays

Risks

Increased competition from AI-driven platforms like ActiveCampaign and Mailchimp.
Potential strategic shifts due to the sale of Siris Capital's ownership stake.
Data privacy challenges from integrations with platforms like Square.

Differentiation

Constant Contact offers AI-powered tools like Campaign Builder and BrandKit.
The company integrates with over 300 apps, including Square and HostGator.
Constant Contact provides a subscription-based model with various pricing tiers.

Upsides

Constant Contact is recognized as a market leader in email marketing.
The partnership with Square enhances marketing and transaction capabilities.
Expansion in APAC positions the company for growth in Asia-Pacific.

Land your dream remote job 3x faster with AI