Enterprise Account Manager at Adyen

Milan, Lombardy, Italy

Adyen Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, Payments, Financial TechnologyIndustries

Requirements

  • 4-7 years experience in an account management / product management role or complex enterprise software, technical infrastructure or financial services (specifically payments) role
  • Enjoy engaging others and developing strong working relationships at all levels of management
  • Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions
  • Skilled in leveraging your business acumen and analytical abilities to strategically assess and help reach client goals
  • Comfortable synthesizing complex data sets and using data to tell a story

Responsibilities

  • Build strong customer relationships and navigate their organizations to align the right external and internal stakeholders. Develop a global network of people within Adyen and work collaboratively across cultures and time zones
  • Drive commercial discussions with customers, while meeting strategic and financial targets for assigned accounts
  • Act as the human dimension of Adyen’s product, delivering expertise, education, and payment guidance to customers. Position Adyen as a trusted partner and use data to tell compelling stories
  • Prioritize and execute on short and long term projects with varying timelines across multiple accounts
  • Be the voice and champion for your customer internally and serve as a feedback loop

Skills

Account Management
Enterprise Accounts
Payments
Relationship Management
Strategic Thinking
Customer Experience
Cross-functional Collaboration
Global Payments
Business Development
Payments Insights

Adyen

Global payments platform for businesses

About Adyen

Adyen simplifies and accelerates transactions for businesses by providing a comprehensive payments platform. This platform allows businesses to accept payments online, in-store, and on mobile devices. Adyen operates directly by processing payments without relying on third-party banks, which enables a seamless payment experience. The company serves a wide range of clients, from small startups to large enterprises, and generates revenue by charging transaction fees for each payment processed. Additionally, Adyen offers risk management tools to help businesses reduce fraud and chargebacks, as well as point-of-sale systems for in-store payments. Adyen's goal is to continuously innovate and expand its services to meet the diverse needs of its clients in the global payments industry.

Amsterdam, NetherlandsHeadquarters
2006Year Founded
$313.8MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
1,001-5,000Employees

Benefits

Global exchange program
Adyen+
Delicious healthy lunches
Phantom share package
Yearly trip to Amsterdam
Normal course of life

Risks

Increased competition from Spendesk in the European market threatens Adyen's market share.
BNPL expansion may lead to regulatory scrutiny in consumer protection-focused regions.
Collaboration with Doctolib exposes Adyen to healthcare data privacy and security risks.

Differentiation

Adyen offers a unified platform for online, in-store, and mobile payments.
The company holds acquiring licenses, allowing direct payment processing without third-party banks.
Adyen's AI-powered Uplift suite optimizes payment conversion and fraud management.

Upsides

Partnership with Intuit expands reach among UK small and mid-market businesses.
Collaboration with Affirm taps into a $185 billion BNPL market opportunity.
Adyen's healthcare partnerships open new revenue streams in the European market.

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