Enterprise Account Manager at Adyen

Milan, Lombardy, Italy

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Payments, Financial TechnologyIndustries

Requirements

4-7 years experience in an account management / product management role or complex enterprise software, technical infrastructure or financial services (specifically payments) role
Enjoy engaging others and developing strong working relationships at all levels of management
Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions
Skilled in leveraging your business acumen and analytical abilities to strategically assess and help reach client goals
Comfortable synthesizing complex data sets and using data to tell a story

Responsibilities

Build strong customer relationships and navigate their organizations to align the right external and internal stakeholders. Develop a global network of people within Adyen and work collaboratively across cultures and time zones
Drive commercial discussions with customers, while meeting strategic and financial targets for assigned accounts
Act as the human dimension of Adyen’s product, delivering expertise, education, and payment guidance to customers. Position Adyen as a trusted partner and use data to tell compelling stories
Prioritize and execute on short and long term projects with varying timelines across multiple accounts
Be the voice and champion for your customer internally and serve as a feedback loop

Skills

Key technologies and capabilities for this role

Account ManagementEnterprise AccountsPaymentsRelationship ManagementStrategic ThinkingCustomer ExperienceCross-functional CollaborationGlobal PaymentsBusiness DevelopmentPayments Insights

Questions & Answers

Common questions about this position

Is this role remote or based in a specific location?

The role is based in Milan and requires joining the team there.

What salary or compensation does this position offer?

This information is not specified in the job description.

What key skills are required for the Enterprise Account Manager role?

The role requires strong relationship management skills, commercial acumen to drive discussions and meet targets, and strategic consultation abilities including expertise in payments and customer guidance.

What is the company culture like at Adyen?

Adyen fosters a fast-paced, highly entrepreneurial environment with high autonomy, collaboration across global multicultural teams, and a focus on tackling challenges together while owning careers.

What makes a strong candidate for this Account Manager position?

A strong candidate is proactive, adaptable, a strategic thinker with a hands-on mentality, self-motivated, resourceful, and eager to deliver outstanding customer experiences while driving growth.

Adyen

Global payments platform for businesses

About Adyen

Adyen simplifies and accelerates transactions for businesses by providing a comprehensive payments platform. This platform allows businesses to accept payments online, in-store, and on mobile devices. Adyen operates directly by processing payments without relying on third-party banks, which enables a seamless payment experience. The company serves a wide range of clients, from small startups to large enterprises, and generates revenue by charging transaction fees for each payment processed. Additionally, Adyen offers risk management tools to help businesses reduce fraud and chargebacks, as well as point-of-sale systems for in-store payments. Adyen's goal is to continuously innovate and expand its services to meet the diverse needs of its clients in the global payments industry.

Amsterdam, NetherlandsHeadquarters

2006Year Founded

$313.8MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Global exchange program

Adyen+

Delicious healthy lunches

Phantom share package

Yearly trip to Amsterdam

Normal course of life

Risks

Increased competition from Spendesk in the European market threatens Adyen's market share.

BNPL expansion may lead to regulatory scrutiny in consumer protection-focused regions.

Collaboration with Doctolib exposes Adyen to healthcare data privacy and security risks.

Differentiation

Adyen offers a unified platform for online, in-store, and mobile payments.

The company holds acquiring licenses, allowing direct payment processing without third-party banks.

Adyen's AI-powered Uplift suite optimizes payment conversion and fraud management.

Upsides

Partnership with Intuit expands reach among UK small and mid-market businesses.

Collaboration with Affirm taps into a $185 billion BNPL market opportunity.

Adyen's healthcare partnerships open new revenue streams in the European market.

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