Workwave

Enterprise Account Manager

Phoenix, Arizona, United States

Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Software, Fintech, Field Service ManagementIndustries

Requirements

Candidates should have 3-5 years of SaaS sales or account management experience, preferably with enterprise accounts. A Bachelor's degree or equivalent experience is required, along with proficiency in Salesforce, Salesloft, and sales enablement tools. Familiarity with MEDDPICC methodology or other enterprise sales frameworks is preferred. Strong business acumen, self-motivation, organization, resourcefulness, and a consultative, relationship-first selling approach are essential. Proven success in achieving or exceeding ARR quotas, strong communication, negotiation, and interpersonal skills, and the ability to work independently and manage multiple priorities are also necessary.

Responsibilities

The Enterprise Account Manager will build and maintain strong, long-term relationships with enterprise clients, serving as a trusted advisor to understand their challenges and identify expansion opportunities. Responsibilities include conducting Quarterly Business Reviews, delivering tailored product demonstrations, managing the full expansion sales cycle, upselling and cross-selling additional products and services to drive ARR growth, and maintaining a healthy pipeline of opportunities to achieve quotas. The role also involves ensuring accurate forecasting and CRM hygiene, collaborating cross-functionally with internal teams to address client needs, and following best practices in sales methodology to improve win rates.

Skills

Account Management
Client Relationship Management
Business Development
Sales
Customer Success
Product Adoption
QBRs
Account Planning
Software Solutions
Fintech Solutions
AI
Analytics

Workwave

Software solutions for field service management

About Workwave

WorkWave specializes in software solutions for field service management, catering to businesses that provide services at customer locations, such as pest control, lawn care, and HVAC. Its suite of products includes tools for scheduling, dispatching, customer relationship management (CRM), billing, and mobile workforce management, all designed to automate processes and enhance operational efficiency. WorkWave operates on a subscription model, allowing clients to customize their software access based on their needs and scale as their business grows. Additionally, the company offers specialized services for private equity investors, providing support and resources to optimize investments in the field service sector. WorkWave's goal is to continuously improve its offerings and ensure clients have access to the latest technologies while fostering a remote-first work environment for its employees.

Holmdel Township, New JerseyHeadquarters
1984Year Founded
$8.1MTotal Funding
SEEDCompany Stage
Enterprise Software, Financial ServicesIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
401(k) Retirement Plan
401(k) Company Match
Unlimited Paid Time Off
Paid Holidays
Mental Health Support
Tuition Reimbursement
Paid Sick Leave

Risks

Increased competition from FieldEdge, Housecall Pro, and ServiceTitan threatens market share.
TEAM Software acquisition may pose integration challenges and distract from core operations.
Economic uncertainty could lead businesses to cut back on software investments.

Differentiation

WorkWave offers AI-driven route optimization, unique in the green industry.
The company provides flexible financing options through partnerships with Wisetack and YouLend.
WorkWave's PestPac platform is modernized and internationally accessible, enhancing global reach.

Upsides

WorkWave's software bookings increased by 34% in Q3 year over year.
The company saw a 66% increase in new customers compared to Q3 2022.
WorkWave's strategic partnerships enhance customer satisfaction and sales potential.

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